Senior MES Recipe Author

About the role

This position is for a Senior MES Recipe Author supporting a large multinational biotech manufacturing site in Cork. The role centers on delivering MES recipe updates, handling day-to-day support issues, and ensuring smooth operation of the Electronic Batch Records, Weigh and Dispense, and Equipment Management modules on Emerson Syncade MES.

Core responsibilities

• Track and manage support tickets in ServiceNow, working through incidents quickly and effectively.
• Plan, raise, and carry out change control tasks in line with quality standards and established practices.
• Analyze issues, investigate root causes, and propose fixes or process improvements.
• Create clear, high-quality configuration records that can be maintained easily over time.
• Balance support work against project timelines and delivery priorities.
• Test MES recipe updates and other system modifications before release.
• Prepare computer system validation documents according to site procedures and GMP expectations.
• Observe environmental, health, and safety procedures and support incident reviews when needed.
• Contribute to a quality-focused, integrity-driven environment in pharmaceutical manufacturing.
• Collaborate effectively with colleagues across and beyond the MES team.
• Provide out-of-hours support in the future, as the role is expected to expand in that direction.

Experience and skills needed

• At least 3 to 5 years of experience supporting IT applications, including incident handling, troubleshooting, change control, design documentation, test case creation, and system/integration testing.
• Prior exposure to implementing application changes in a GMP-regulated environment is preferred.
• Hands-on MES recipe authoring experience and strong working knowledge of related processes.
• Programming knowledge with Visual Basic, plus experience in configuration management and code deployment.
• Exposure to MS SQL Server is an advantage.
• Proven ability to work with business users and translate their needs into workable solutions.
• Strong verbal and written communication skills, with the ability to build relationships across functions.
• Self-driven, delivery-oriented mindset with experience working across multiple business and functional teams.

Benefits

The company offers a competitive salary and benefits package, along with support for professional growth and well-being. Employees can access career progression opportunities, learning and training resources, and packages designed to support health and overall wellness.

Work model

This is a hybrid role based on the client site in Cork, with an expectation to be on site three days per week. The exact working pattern may change depending on project needs and client or business requirements, and role expectations will be communicated clearly.

Additional notes

The role requires a strong appreciation of quality control in pharmaceutical production and a consistently high standard of integrity. The candidate should be able to interact well with people inside and outside the MES team. Environmental Health and Safety procedures must always be followed, and assistance in investigations may be required.