Senior Manager, Technology Engagement & Delivery

Role overview

Qatar Airways is looking for an experienced, practical, and proactive Senior Manager, Technology Engagement & Delivery. In this position, you will serve as a technology business partner, helping shape the roadmap for technology initiatives and overseeing the digital product roadmap from an IT delivery standpoint. The role requires someone who has led major technology programs and consistently delivered robust digital outcomes.

Key responsibilities

• Work closely with business leaders, executives, and other stakeholders to understand strategic priorities and ensure enterprise architecture supports the overall business direction.
• Act as a partner to the business in defining and planning the technology roadmap in line with organizational objectives.
• Evaluate technology options and advise on solutions that best support business needs and desired outcomes.
• Manage the digital product roadmap from the delivery side, making sure it stays aligned with business goals and produces measurable value rather than just a long list of features.
• Make sure Agile teams receive funding on time so they can keep delivering and improving continuously.
• Shape, build, and sustain the enterprise architecture across structure, processes, information, and technology assets for the assigned line of business.
• Oversee the broader architecture landscape to support scalability, operational efficiency, and alignment with business priorities.
• Drive ongoing improvement by analyzing current performance, identifying opportunities, and advising on technology investment decisions.
• Manage vendor relationships within the ecosystem to ensure strong service and product delivery, and help develop future vendor roadmaps with assigned line of business teams for inclusion in implementation plans.
• Track service levels to maintain strong performance and dependable digital solutions.

Experience and qualifications

• At least 10 years of experience in technology engagement and delivery, including a minimum of 5 years in a managerial position handling large-scale deliveries.
• Strong technical background with knowledge of modern development approaches and tools.
• Substantial experience leading Agile teams and managing work through Agile frameworks.
• Excellent analytical and troubleshooting capabilities, with a strong focus on delivering quality solutions.
• Strong spoken and written communication skills, including the ability to explain technical ideas to non-technical audiences.
• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a closely related discipline.

Preferred experience

• Background in cloud-based architectures and related technologies.
• Experience delivering B2C digital and retail solutions.
• Working knowledge of DevOps practices and tools.
• Familiarity with microservices-based architecture and containerization.
• Strong stakeholder engagement and management skills.

About the organization

From a beginning with just four aircraft, Qatar Airways Group has expanded into 12 businesses and has built a reputation for excellence, rapid growth, and bold progress. The company encourages ambition, innovation, and the drive to achieve what has not been done before.

Additional information

Reference: 226755

Location: Doha, Qatar

Job family: Corporate & Commercial

Closing date: 2026-07-14