Senior Manager - Market Research

Job Overview

This role involves fostering strong client relationships to support their research requirements and identifying opportunities for additional business such as cross-selling and upselling. The candidate will demonstrate expertise in various research methodologies including Customer Satisfaction (C-SAT), Market Share (MS), Brand Health Tracking, and Usage & Attitudes (U&A) studies.

Key Responsibilities

• Develop and maintain strategic partnerships with key clients addressing their research needs and exploring growth opportunities.
• Lead prospecting efforts to uncover new opportunities within existing accounts.
• Oversee and guide project execution phases including questionnaire development, data analysis, report creation, and client presentations, employing AI tools effectively throughout the process.
• Advise on project implementation, monitor progress, and provide clear instructions regarding data collection and processing.
• Manage client communications, addressing queries and complaints professionally while ensuring high stakeholder satisfaction.
• Coach and support team members through research stages to ensure smooth project delivery.

Skills and Qualifications

• Minimum 9 years’ experience in quantitative market research.
• Profound client-centric attitude with the ability to foster sustainable relationships.
• Strong knowledge of diverse research methodologies enabling insightful discussions with clients and precise data representation.
• Competency with analytical tools and strong numerical aptitude.
• Excellent communication and persuasive skills.
• Exceptional skills in developing and delivering impactful presentations that convey insights clearly.
• Ability to creatively solve problems and manage crisis situations with maturity.
• Experience working in multicultural environments and managing diverse internal and external stakeholders.
• Familiarity with the Qatar market is an advantageous attribute.

Perks and Benefits

• Work alongside an international and culturally diverse team.
• Access to platforms for continuous learning, mentorship, and educational support.
• Opportunities for career advancement.
• Employee Assistance Program providing support across roles and levels.
• Life insurance coverage.
• Hybrid working model available.
• Flexible work environment including volunteer time off.
• Access to LinkedIn Learning and other development resources.

Additional Information

The company utilizes artificial intelligence tools throughout recruitment processes to enhance efficiency and fairness, with human oversight ensuring data privacy and compliance. Diversity, equity, and inclusion are core values, fostering an equitable workplace free from discrimination based on any protected characteristic.

About the Company

NIQ is a global leader in consumer analytics, combining comprehensive insights on consumer behavior with advanced analytic capabilities. With presence in over 100 markets and serving more than 90% of the global population, NIQ connects data with actionable business strategies.