Senior Library Officer

About Singapore University of Social Sciences (SUSS)

SUSS stands as Singapore's inaugural institute dedicated to lifelong learning, committed to inclusivity and providing equitable educational opportunities to all learners. We emphasize equal career growth opportunities for all our staff within a diverse and supportive environment. Join us to positively influence education and society while advancing your career.

Role Overview

The Senior Library Officer plays a pivotal role in overseeing administrative and operational functions within the library to aid the teaching, learning, and research activities of the wider SUSS community.

Key Responsibilities

• Manage library operations and circulation, including opening and closing procedures, loan handling, renewals, and reservations.
• Staff the service desk to manage loan and reservation requests and respond to inquiries regarding collections, services, facilities, and spaces, including during weekday evenings and weekends.
• Engage proactively with library users to understand their needs and identify service or collection gaps, providing feedback to librarians.
• Ensure proper maintenance and functioning of library equipment and spaces.
• Train and supervise part-time, contract workers, and student assistants in daily library operations.
• Provide prompt support during emergency or incident situations within the library premises.
• Organize and prepare staff duty schedules for counter operations.
• Administer the Scan & Deliver service, processing requests, scanning materials, and fulfilling orders timely in compliance with copyright rules.
• Coordinate inter-library loans, oversee book collections, monitor loans, and maintain accurate records.
• Conduct collection maintenance such as deselection, disposal, stocktaking, shelf-reading, and inventory management.
• Compile and update collection usage data and statistics.
• Support departmental meetings by providing secretarial assistance.
• Manage library common email accounts.
• Assist with library outreach through programmes, exhibitions, and promotional events.
• Create and design simple promotional materials using graphic design tools like Canva.
• Coordinate distribution of library collaterals and notices to relevant departments.
• Undertake any other departmental or organizational tasks as required.

Requirements

• Possess a recognized Diploma qualification.
• Have at least 2 to 3 years of relevant work experience, ideally in a library environment.
• Demonstrate the ability to work both independently and collaboratively within a team.
• Exhibit strong service orientation and attention to detail.
• Possess effective communication and interpersonal skills.
• Capable of multitasking with efficient time management.
• Familiarity with Microsoft Office applications (Word, PowerPoint, Excel) and graphic design tool Canva.

Benefits and Perks

• Attractive and competitive remuneration package.
• Potential hybrid work arrangements depending on job role.
• Comprehensive medical benefits.
• Flexible benefits scheme.
• Family care leave provisions.
• Volunteer service leave entitlement.
• Access to wellness and recreational activities.
• Opportunities for continuous learning and professional development.
• Career advancement possibilities through internal job postings and transfers.