Senior Implementation Manager

About Albany Beck

Albany Beck is a specialised consultancy in financial services focused on transformation, technology, and regulatory programmes for top organisations across the UK and Ireland. Our consultants partner closely with clients to deliver complex and business-critical projects, generating lasting improvements.

Role Overview

We are looking for a seasoned Senior Implementation Manager to join a leading payments company in Ireland. The role involves leading complex implementation, conversion, and integration programmes encompassing customer portfolios, data migration, technology products, and third-party vendor coordination. You will manage the complete implementation lifecycle from defining scope and strategy to delivery, evaluation, and handover to business operations.

Key Responsibilities

• Lead implementation and conversion projects of diverse size and complexity.
• Define scope, objectives, requirements, and solution specifications for programmes.
• Develop detailed plans including budgets, delivery timelines, and milestones.
• Secure necessary resources to ensure successful delivery.
• Establish governance frameworks with clear decision-making and authority lines.
• Manage execution to ensure plans are completed successfully.
• Supervise data migration across multiple systems.
• Lead integration and conversion of payment products for new customer portfolios.
• Assist with introduction and operationalisation of new products and processes.
• Oversee customer and third-party vendor integrations and conversions.
• Manage multiple concurrent projects and workstreams.
• Monitor progress, risks, dependencies, budgets, and project results.
• Provide transparent reporting and updates to executive sponsors and senior stakeholders.
• Lead diverse teams including professionals, operational staff, and subject matter experts.
• Allocate work, set priorities, and track team performance and delivery.
• Foster ownership, accountability, and decisive decision-making within project teams.
• Build and maintain strong client relationships throughout implementations.
• Conduct reviews post-implementation and assess programme success.
• Ensure smooth transition to business-as-usual with appropriate processes and support models.

Required Experience

• Minimum eight years’ experience in project or programme management.
• Proven track record delivering large, complex implementations, conversions or transformations.
• Background in payments, banking, financial services or regulated environments.
• Solid understanding of system implementation, data conversion and technology integrations.
• Experience managing multiple concurrent projects or workstreams.
• Extensive experience collaborating with business stakeholders in cross-functional matrix organisations.
• Strong expertise managing clients and third-party vendors.
• Proven ability to handle senior and executive stakeholder relationships.
• Accountability for programme scope, budgets, schedules, risk and quality management.
• Proficient with project and programme management frameworks and tools.
• Familiar with the software development lifecycle.
• Experience operating in both Agile and Waterfall delivery methods.
• Strong leadership to drive organisational and operational change.
• Excellent communication, presentation, and relationship-building skills.
• Analytical mindset with strong problem-solving skills.
• Bachelor’s degree or equivalent professional background.

Desirable Experience

• Exposure to payment-platform or payment-product implementation projects.
• Experience with customer or merchant portfolio conversions.
• Background in consulting or professional services.
• Certification such as PMP, PRINCE2, or similar project management qualifications.
• MBA or another relevant postgraduate qualification.