Senior Executive Assistant (Global Claims Operations)

Role overview

A major global insurance business is looking for a highly polished Senior Executive Assistant to provide dedicated one-to-one support to the Chief Operating Officer for Global Claims Operations. This is a visible and demanding position in a fast-moving international setting, requiring strong judgement, calm handling of multiple priorities, and a consistently professional approach.

The assignment is a 6-month contract based in London with hybrid working, and the pay is £30.00 per hour.

What you will do

• Deliver high-level one-to-one support to the COO, Global Claims Operations.
• Work closely with senior leaders and direct reports to keep coordination running smoothly.
• Manage a complex diary across several time zones and competing commitments.
• Set up meetings, leadership reviews, offsites, and wider business events.
• Arrange monthly and quarterly business reviews as well as senior leadership sessions.
• Handle a high-volume inbox, sorting and responding to messages where suitable.
• Organise international and domestic travel, including flights, hotels, and ground transport.
• Support visa arrangements and ensure destination-specific travel rules are followed.
• Submit and track expenses using Concur.
• Prepare briefings, presentations, reports, and meeting packs.
• Maintain electronic records, filing systems, and related documentation.
• Join meetings, record minutes, and follow up on actions until completion.
• Act as a main contact point for internal and external stakeholders.
• Assist with onboarding tasks such as equipment requests and system access for new starters.

What the employer is looking for

• Substantial experience as an Executive Assistant supporting C-suite or other senior executives.
• Background in a global matrix organisation is preferred.
• Experience working with international stakeholders across different regions and time zones.
• Strong diary, meeting, and travel coordination capabilities.
• Confident stakeholder management skills, including interaction at senior level.
• Advanced ability in Microsoft Office tools such as PowerPoint, Excel, Outlook, and Teams.
• Comfort using video conferencing tools and wider business systems.
• Excellent organisation and the ability to juggle several priorities at once.
• Ability to treat sensitive and confidential information with complete discretion.
• Sound judgement, strong attention to detail, and practical problem-solving skills.
• Experience in the insurance sector, especially claims, would be an advantage.
• Experience supporting senior leaders in insurance or financial services would also be beneficial.
• Familiarity with Concur expense management is desirable.

Additional details

This role requires someone who can operate with confidence, resilience, and professionalism in a global corporate environment.

The position involves close coordination across multiple countries, so flexibility and the ability to work effectively with varied stakeholders are essential.