Senior Employee Relations and Human Resources Advisor

About The Role

This full-time position operates Monday through Friday and is based in Santry, County Dublin. Employees receive several benefits, including free online doctor consultations, competitive salary, contributory pension after qualifying, 21 days of annual leave increasing to 26 with tenure, an extra leave day on one's birthday after one year, staff discount programmes, employee assistance programmes, and opportunities for training and development.

Key Responsibilities

• Manage a caseload of employee relations cases, offering expert support and advice to management for prompt resolutions.
• Deliver accurate and professional employment law guidance on employee relations matters to managers.
• Train, coach, and support management through all phases of the employee lifecycle aligned with company policies and industry best practices.
• Develop, implement, and embed organizational policies and procedures continuously.
• Engage and collaborate with Trade Unions to address employee concerns effectively.
• Prepare and represent the company in Third Party Hearings alongside legal counsel.
• Ensure legal compliance and adherence to company policies throughout organizational change processes such as redundancies, restructures, and TUPE transfers.
• Review and enhance HR documentation, templates, and tools consistently.
• Contribute to attaining company and HR objectives, supporting wider business projects and initiatives.
• Act as a role model demonstrating the company's TRUE values to foster a high-performance culture encouraging colleagues’ full potential.
• Perform other related duties as required.

Qualifications and Requirements

• Degree in Human Resource Management or equivalent; CIPD qualification preferred.
• Extensive working knowledge of employment law.
• Proven experience in a similar role handling comprehensive employee relations and industrial relations issues.
• Experience in the services sector is advantageous.
• Demonstrated high integrity and discretion.
• Experience working within a unionized environment.
• Proven ability to advise and support managers at all organizational levels on employee relations matters.
• Organized, methodical work approach with the ability to use initiative independently.
• Effective team player possessing strong communication and management capabilities.
• Positive work ethic with a proactive attitude.
• Proficient in Microsoft Office applications.

About The Company

OCS UK & Ireland is a leading facilities management firm employing over 50,000 colleagues with an annual turnover exceeding £2 billion. The company provides award-winning services across facilities management, hard services, cleaning, security, and catering. Their mission focuses on enhancing environments for people, customers, and communities, grounded in their core TRUE values: Trust, Respect, Unity, and Empowerment.

Employee Benefits

• Recognition as an award-winning employer, ranked 36th on Glassdoor's Best Companies to Work For 2025.
• Access to the OCS Academy offering digital learning resources for skill and career development.
• Retail perks through the Hapi app providing discounts, rewards, and wellbeing support.
• Support for professional growth with access to extensive development and qualification opportunities.
• Flexible pay options via access to earned wages before payday for contract-eligible employees.

Equal Opportunity Employer

OCS is committed to diversity and inclusion, welcoming applicants from all backgrounds regardless of race, gender, nationality, religion, sexual orientation, disability, or age. The company fosters an inclusive workplace environment that encourages professional development and career advancement.