Senior Director, Industry Lead

About Fetch

Fetch is revolutionizing rewards by transforming everyday activities like grocery shopping, dining, and gaming into valuable experiences through Fetch Points. With over $1 billion awarded to users and more than 13 million daily receipt submissions capturing over $212 billion in merchandise spending, Fetch offers unmatched retail insights that fuel its advertising platform. Trusted by millions of users with high app ratings and supported by major investors, Fetch fosters a culture of curiosity, adaptability, and innovation, emphasizing AI-driven smarter work.

Role Overview

The Senior Director, Industry Lead reports to the General Manager and oversees a portfolio of partners across an industry vertical. This position leads a team of sales and account professionals, focusing on client acquisition, retention, and revenue growth while ensuring operational excellence and team development. The role is flexible for US-based remote or office work.

Key Responsibilities

• Steer comprehensive client acquisition, retention, and expansion strategies that drive revenue.
• Track and report sales revenue and quota achievements within the industry sector to leadership.
• Provide structured coaching and feedback to Partner and Account Managers for effective account planning and execution.
• Enhance sales team efficiency and expand influence within targeted accounts.
• Promote AI fluency and adoption of innovative processes within the team.
• Lead hiring and onboarding processes collaboratively with cross-functional teams ensuring cultural alignment.
• Collaborate with marketing, finance, legal, and operations teams to ensure partner success and smooth deal execution.
• Design sales strategies using performance data, partner segmentation, and industry insights to maintain Fetch as a preferred partner.
• Understand and communicate how Fetch’s advertising solutions impact partner business outcomes and key performance indicators.
• Utilize data-driven insights to contribute to account-level planning and execute revenue strategies.
• Maintain precise Salesforce data for accurate forecasting and reporting.
• Represent Fetch professionally in the industry at partner meetings and events.
• Translate long-term strategic goals from senior leadership into actionable plans for the team.

Minimum Qualifications

• Over 2 years' experience managing teams with a proven ability to mentor Account Executives and Managers to meet goals.
• More than 8 years of experience in new business development and account management within digital media, advertising, or related sectors.
• Demonstrated track record of meeting or exceeding sales quotas by acquiring new clients.
• Strong knowledge of media metrics, advertising KPIs, and data-driven decision-making.
• Proficient in Salesforce and Excel with excellent analytical, forecasting, and organizational capabilities.
• Experience or familiarity with AI tools that enhance account growth and sales outcomes.

Desired Qualifications

• Experience managing mid-market clients in sectors like travel or emerging disruptor services (food delivery, home services, etc.).
• Effective collaborator with experience working across functions to resolve issues and achieve results.
• Ability to convert leadership strategic directives into practical plans for team members.
• Exemplifies Fetch’s core values, consistently demonstrating a strong work ethic and operational discipline.
• Deep expertise in the assigned industry category, including knowledge of key partners, competitors, and market trends.

Compensation and Benefits

• Competitive base salary ranging from $168,000 to $187,500 annually.
• On-target earnings between $336,000 and $375,000 excluding accelerators or sales incentives.
• Equity ownership opportunities for full-time employees.
• 401(k) matching dollar-for-dollar up to 4% of salary.
• Comprehensive medical, dental, and vision insurance including coverage for pets.
• Annual education reimbursement of up to $10,000.
• Active Employee Resource Groups fostering diversity and inclusion, supported by executive leadership.
• Flexible paid time off policy, 9 paid holidays plus a year-end break week.
• Robust parental leave policies: 20 weeks paid for primary caregivers, 14 weeks for secondary, plus flexible return-to-work options.
• One-time $2,000 Calvin Care Cash for employees welcoming new family members to help with childcare and related expenses.
• Flexible working environment with options for remote work across the US or in one of Fetch’s offices, including full hardware and software support.

Diversity and Inclusion

Fetch is committed to fostering a diverse and inclusive workplace free from discrimination based on race, color, religion, gender, sexual orientation, age, disability, veteran status, or other protected characteristics. Reasonable accommodations are provided for qualified individuals with disabilities or sincerely held religious beliefs upon request.