Senior Advisor or Advisor, Correspondence, Reviews and Ministerial Servicing

Role Overview

Join the New Zealand Customs Service in Wellington as a Senior Advisor or Advisor within the Correspondence, Reviews and Ministerial Servicing team. This dynamic position offers the chance to engage in a variety of tasks daily, supporting Customs' mission to safeguard New Zealand’s borders while contributing to the community's and economy’s wellbeing.

Be part of a close-knit, high-performing team recognized for its collaborative culture and receive a competitive salary plus three additional Customs leave days. Flexible work arrangements in Wellington help maintain work-life balance and wellbeing.

Responsibilities and Impact

• Provide thorough analysis and respond to Ministerial correspondence, Parliamentary questions, and Official Information and Privacy Act requests.
• Serve as the liaison between Customs and the Minister's Office, facilitating effective communication and timely information sharing.
• Support the compilation of the Minister’s Weekly Report and other key documentation.
• Engage with senior management and various business units to enhance stakeholder relationships and inform decision-making.
• Represent management confidently when liaising with important stakeholders, contributing positively to team dynamics in a high-pressure environment.

Candidate Profile and Requirements

• Political awareness and comfort engaging with diverse staff and senior managers are essential.
• Experience in Ministerial Services or familiarity with parliamentary procedures and government operations is highly desirable.
• An understanding of legislative interpretation and the ability to handle complex, broad inquiries effectively.
• Strong written and verbal communication, time management, prioritization abilities, and relationship management skills are critical.
• A proactive, positive approach with the capability to take initiative and serve as a role model within the team.
• Must be a New Zealand citizen or permanent resident meeting specific residency and security clearance requirements, including a clear police record and passing a drug test.

Additional Information

This role offers significant exposure to multiple facets of Customs operations and opportunities for career development toward policy analyst roles within Customs' Policy or International Policy teams. Customs values diversity and inclusion, welcoming applications from all qualified candidates.

Applications should include a CV and cover letter addressing the competencies outlined in the position description. The role emphasizes commitment to maintaining confidentiality and security protocols vital to national border management.