Senior Account Manager Retail

Role overview

We are looking for a Senior Account Manager with a retail focus to join an established consultancy operating in the IT and SAP space. In this position, you will drive the strategic sale of consulting and software offerings, build durable client partnerships, and manage intricate sales cycles from the first opportunity through to signed agreement.

Key responsibilities

• Lead sales of IT consulting, software, and transformation projects across retail businesses, including both consumer-facing and wholesale operations.
• Develop new client relationships and expand strategic business with existing accounts.
• Own the full sales cycle, from spotting opportunities and preparing proposals to negotiation and final closure.
• Create tailored account and sales plans in close coordination with internal specialist teams.
• Maintain and strengthen relationships with senior decision-makers and management stakeholders.
• Track market and industry developments and identify fresh business potential within the retail sector across the DACH region.
• Work closely with consulting, delivery, and presales teams to shape solutions that fit client needs.
• Help shape the broader sales strategy and open up new areas tied to digitalisation and SAP.

Candidate profile

• You have completed a degree in business, business informatics, or a similar field, or hold an equivalent qualification.
• You bring several years of experience selling IT services, software projects, or SAP consulting solutions.
• You can demonstrate success in acquiring new customers and growing key accounts strategically.
• You have managed complex sales processes, including deals worth from EUR 3 million onward.
• You understand retail business processes very well, covering both retail and wholesale operations.
• You have experience selling consulting services, custom development, SAP implementations, or managed services.
• An existing network of decision-makers and budget owners in the retail sector is an advantage.
• You are confident using AI tools and are interested in current digital trends and technologies.
• You communicate, present, and negotiate strongly at management and C-level.
• German at C1 level is required, and strong English skills complete your profile.

What you can expect

You will take on a key commercial role in a modern consultancy with a strong focus on digital transformation in retail. The environment offers a high degree of ownership, short decision-making paths, and direct influence on business success. You will also work with a professional, collaborative team and have broad development opportunities in the growing SAP and digitalisation market.