Scheduling Assistant - Staff Scheduling

Role overview

The Winnipeg Regional Health Authority is hiring a Scheduling Assistant for the Staff Scheduling unit at St. Boniface Hospital in Winnipeg, Manitoba. Reporting to the Manager, Staff Scheduling, this position supports the hospital’s mission, values, and management philosophy by helping coordinate staffing coverage for clinical units and departments to maintain adequate staffing levels around the clock. Additional duties may be assigned as needed.

Job details

• Requisition ID: 397059
• Position number: 20070641
• Employer: St. Boniface Hospital
• Site: St. Boniface Hospital
• Department / Unit: Staff Scheduling - SBH
• Job stream: Non-Clinical
• Union: CUPE
• Location: Winnipeg, Manitoba, Canada
• Posting end date: Open until filled
• Anticipated start date: ASAP
• Work arrangement: In person
• FTE: 0.40
• Shift: Nights
• Daily hours worked: 7.75
• Annual base hours: 2015

Compensation

The role offers an hourly pay range of $22.857 to $26.424.

Experience and education

• Grade 12 or an equivalent level of education is required.
• At least 1 year of experience using ESP or another computerized staffing system for substantial staffing and scheduling work is required.
• Direct customer service experience, with the main responsibility being a front-line contact point by phone and/or in person, is required.
• Experience in a busy, high-pressure environment is required.
• Previous staff scheduling experience is preferred.

Skills and abilities

• Comfort with standard computer systems and common office software such as spreadsheets, word processing, databases, and email.
• Strong command of English for reading, writing, speaking, and understanding.
• Capability to use ESP accurately and efficiently for staffing replacements and scheduling.
• Discretion when handling confidential information.
• Ability to work to tight deadlines.
• Clear verbal and written communication.
• Team-oriented mindset and willingness to ask for help when needed.
• Professional and courteous telephone etiquette.
• Strong organizing and prioritization skills.

Additional information

A resume must be included with the application. No certification, licensure, or registration is required for this role. Candidates may be asked to complete a skills assessment during the interview process. Applications submitted after the closing time will not be considered.

Employment conditions

As a condition of employment, the successful candidate must provide a current satisfactory Criminal Records Check, including a Vulnerable Sector Search, along with Child Abuse Registry and Adult Abuse Registry checks. These checks must be current, meaning obtained no more than six months before the start of employment. The candidate will be responsible for any related service charges.

Accessibility and equity

Accommodation is available upon request during the assessment and selection process for applicants with disabilities. Manitoba healthcare employers, together with the Indigenous community, are working to improve Indigenous representation across all workforce levels, and Indigenous candidates are encouraged to apply and may choose to self-identify in their application or cover letter. The organization also states its commitment to a diverse workforce and culturally safe workplaces.

About the employer

The Winnipeg Health Region offers a wide range of health care services through an integrated network of sites, services, and organizations, with a focus on delivering excellent and equitable care.