Scheduler - Healthcare/Home Care (Remote)

Overview

We seek a seasoned Scheduler to organize caregiver shifts, guarantee appropriate client coverage, and maintain seamless communication between clients and caregivers. The role demands excellent organizational capabilities, meticulous attention to detail, and the capacity to thrive in a dynamic setting.

Key Responsibilities

• Oversee and update schedules for caregivers.
• Assign clients and coordinate shift coverage effectively.
• Manage schedule adjustments and resolve staffing challenges.
• Communicate clearly and professionally with caregivers and clients.
• Confirm timesheets and assist with payroll processes.
• Keep precise scheduling and employee documentation.
• Address and resolve scheduling conflicts promptly.

Requirements

• At least 18 months of direct experience as a Scheduler.
• Background in healthcare, home care, caregiving, or allied sectors.
• Customer service roles qualifying only if they included actual scheduling duties.
• Excellent communication and organizational skills.
• Basic proficiency with computers and Microsoft Office applications.
• Familiarity with medical terminology is advantageous.
• Consistent employment record without frequent transitions.

Additional Details

• Location: Nairobi, Kenya (Remote)
• Work Hours: 10:00 PM to 8:00 AM EST
• Days off: Thursday and Sunday
• Language Proficiency: English Level B2 or above
• Employment Type: Full-time remote position