Sales/Presale Telecaller Executive

About Reco Property LLP

Reco Property LLP is a Maharashtra RERA-registered brokerage and property platform based in Navi Mumbai, focusing on real estate projects.

Role Overview

This role involves engaging with potential customers via phone, converting leads into confirmed site visits for real estate offerings. The position requires fluency in Hindi and Marathi, with English as a beneficial additional language. The telecaller acts as the first point of contact for prospective buyers and is responsible for connecting them to suitable properties.

Key Responsibilities

• Initiate outbound calls to leads from marketing initiatives, property portals, and walk-ins.
• Clearly communicate project details, pricing, and available offers to potential customers.
• Convince qualified leads to schedule and attend site visits; manage appointment confirmations and reminders.
• Maintain persistent follow-up efforts to minimize cancellations and re-engage hesitant leads.
• Assess customer requirements including budget, location, and preferences, then propose appropriate properties.
• Accurately update lead statuses, call logs, and follow-up schedules in the CRM system.
• Collaborate with the sales and site teams to ensure a seamless handover of visit-ready leads.
• Handle inbound inquiries professionally, representing the company positively at all times.
• Meet and exceed daily and weekly targets for calls made, connections established, and site visits arranged.

Qualification and Skills

• Strong verbal communication and persuasive abilities.
• Mandatory fluency in Hindi and Marathi; basic English proficiency is advantageous.
• Confident and energetic telephone demeanor, combined with a customer-friendly approach.
• Resilience in managing client objections and rejections while maintaining motivation.
• Basic computer literacy and smartphone proficiency for recording CRM inputs and follow-ups.
• Self-driven, disciplined, and goal-oriented mindset.
• Minimum education of 12th grade; graduation preferred. Candidates with excellent communication skills are welcome irrespective of academic background.

Additional Assets

• Previous experience in telecalling, tele-sales, or the real estate sector.
• Familiarity with local real estate terms and areas in Navi Mumbai/Mumbai.
• Experience utilizing CRM or lead management software.

Compensation

The salary ranges from ₹15,000 to ₹20,000 per month, plus a performance-based incentive which can reach up to ₹15,000 monthly.

Application Instructions

Interested candidates should submit their CV or contact the company directly via WhatsApp. Walk-in interviews may be offered, especially for those proficient in Hindi and Marathi.