Salesforce Billing Developer Consultant - Technical Transformation in Sales & Service

About the Role and Team

The Customer Team at Deloitte specializes in empowering clients to deepen their customer relationships by utilizing innovative approaches, advanced analytics including GenAI, transformative technologies, and creative designs. This team comprises strategists, data scientists, creatives, engineers, and architects who merge business strategy with technology and creativity to drive customer value, transform operations, and offer business process services.

The Sales & Service division focuses on delivering marketing and growth objectives aligned with clients’ brand values by creating personalized content, commerce, and marketing technologies. The goal is to transform marketing and engagement into modern, data-driven, and creatively focused organizations.

Position Summary

We are seeking an experienced Consultant in Technical Transformation to deliver high-quality work independently, mentor junior members, and collaborate with onshore and offshore teams to understand functional requirements. The role involves managing complex deliverables, performing solution and code reviews, and proactively identifying risks with mitigation strategies.

Key Responsibilities

• Lead and own complex project deliverables with accountability for quality and timelines.
• Showcase subject matter expertise within Salesforce Billing and related areas.
• Conduct solution and process/code reviews independently.
• Mentor junior staff and coordinate with cross-location teams.

Required Qualifications and Skills

• Minimum 4 years of overall Salesforce experience.
• At least 2 years of hands-on experience with Salesforce Billing / Revenue Cloud Billing.
• Strong understanding of the Quote-to-Cash (Q2C) lifecycle.
• Proficiency with Salesforce CPQ, Orders, amendments, Billing Schedules, invoicing, payments, and credits.
• Advanced Salesforce configuration capabilities including Flows, Process Automation, and Approval Processes.
• Experience with Apex, SOQL, and Lightning Components (either hands-on or through thorough understanding).
• Integration expertise using REST/SOAP APIs and Middleware such as MuleSoft.
• Knowledge of subscription and usage-based billing models.
• Excellent communication and stakeholder engagement skills.

Preferred Skills and Certifications

• Experience with Agentforce Revenue Cloud Billing.
• Salesforce certifications such as CPQ Specialist, Revenue Cloud Consultant, or Platform Developer I/II.
• Exposure to Telecom, Media, SaaS, or subscription-based business environments.
• Experience working in Agile/Scrum delivery frameworks.

Educational Requirements

Degree in BE, B.Tech, MCA, M.Sc (Computer Science) or an equivalent qualification from an accredited institution.

Location

Positions are open in Bengaluru, Hyderabad, Pune, and Chennai.

Company Culture and Benefits

Deloitte fosters an inclusive and empowering culture encouraging unique perspectives and creativity in problem-solving. There is a strong focus on professional development through various learning and leadership opportunities, supported by state-of-the-art facilities like "DU: The Leadership Center" in Hyderabad.

The rewards program supports mental, physical, and financial well-being with a variety of benefits for employees and their families based on eligibility.