Sales, Marketing, and Call Reception Specialist

About the Company

Aamal Al-Masbah Al-Tijariyah, founded in 2018 in Saudi Arabia, specializes in designing and manufacturing safety products for swimming pools, fountains, and transparent waterfalls. The company emphasizes creating innovative, reliable solutions using stainless steel and clear acrylic fiber, aiming to improve safety and aesthetics in both residential and commercial water features.

Role Overview

This full-time role is based in Riyadh and offers a hybrid work setup with some tasks performed remotely. The specialist will manage inbound and outbound customer calls, respond to inquiries with accurate product and service information, and support sales by preparing quotes and following up with clients. Coordination with internal departments is essential to ensure efficient order processing. The position also includes assisting marketing efforts, maintaining customer data, and participating in promotional activities across digital and traditional channels. Professional communication and customer satisfaction are paramount, and the specialist may also provide basic product training or orientation to clients when necessary.

Qualifications and Skills

• Strong communication and customer service abilities to effectively engage with customers and internal teams.
• Proven sales and sales management experience to drive revenue and manage the sales pipeline.
• Training proficiency to deliver product explanations and basic guidance as needed.
• Experience in sales, marketing, or call center roles, ideally related to industrial or construction products.
• Capability to work efficiently in a hybrid Riyadh-based environment, managing multiple tasks with detalle-oriented focus.
• Fluency in Arabic is required; basic English skills are a plus.
• Familiarity with CRM software, office applications, and digital communication tools.
• High professionalism, integrity, and dedication to superior customer service.