Sales Executive - B2B Travel Sales

Overview

The Sales Executive will be responsible for establishing and nurturing business connections with corporate entities such as travel agencies, educational institutions, hospitals, hotels, and industrial firms to drive travel-related sales. The role emphasizes consistent field engagement, discovery of new business prospects, revenue enhancement, and delivering excellent client service while upholding the company's professional image.

Primary Duties

• Identify and onboard new B2B clients through field visits, cold calls, networking, and referrals.
• Develop business relationships specifically with travel agencies focusing on B2B transactions.
• Promote the company's offerings: domestic and international air tickets, visa support services, and MICE events (Meetings, Incentives, Conferences & Exhibitions).
• Conduct regular meetings with clients to comprehend their travel needs and provide tailored solutions.
• Build enduring rapport with key decision-makers for sustained business growth.
• Ensure customer satisfaction through timely service and consistent follow-ups.
• Regularly visit existing customers to reinforce relationships and expand business opportunities.
• Meet set sales targets monthly, quarterly, and annually by acquiring new clients and maximizing revenue from current accounts.
• Prepare quotes, negotiate terms, close sales, and identify cross-selling and upselling chances.
• Monitor market trends, competitor pricing, and customer needs to provide actionable feedback to management.
• Coordinate with internal teams such as reservations, ticketing, visa, holidays, and operations to ensure smooth service delivery.
• Manage payment collections and reduce outstanding receivables.
• Maintain thorough records including daily sales call reports (DSR), weekly activity reports, and CRM entries.
• Represent the company at meetings, exhibitions, networking events, and travel shows professionally.

Target Metrics

• Achieve monthly revenue goals.
• Acquire new corporate accounts regularly.
• Meet daily client visitation targets.
• Generate qualified leads and convert them effectively.
• Maintain high client retention rates and repeat business.
• Collect payments within agreed credit terms and timely report submissions.
• Ensure high standards of customer satisfaction and service.

Qualifications and Experience

• Graduate in any discipline; travel and tourism diploma/certification is advantageous.
• 2 to 5 years of B2B sales experience, preferably in the travel sector.
• Prior handling of corporate travel accounts is highly preferred.

Key Skills

• Proven B2B sales and negotiation capabilities.
• Strong communication and presentation skills.
• Familiarity with airline ticketing, visa procedures, hotel bookings, and travel products.
• Ability to cultivate and maintain corporate relationships.
• Excellent networking and prospecting skills.
• Proficiency in Microsoft Office and CRM applications.
• Basic knowledge of Global Distribution Systems (Amadeus, Galileo, Sabre) is a plus.
• Self-driven, goal-oriented, and able to work independently.

Other Requirements

• Willingness to conduct frequent field visits and travel extensively within assigned regions.
• Possession of a valid driving license for two-wheeler or four-wheeler is preferred.
• Consistent maintenance of professional conduct and appearance.