- Experience
- 3–5 yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- Work from home
- Eligibility
- Candidates must be located in Singapore and authorized to work there. Fluency in English is essential, with additional proficiency in Mandarin or Cantonese preferred.
- Resume
- Required to apply
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Job description
About JumpCloud
JumpCloud is an AI-driven unified IT management platform designed to secure modern workforces by integrating identity, device, and access management into a single scalable solution. The platform serves to reduce complexity, mitigate AI risks, and ensure secure resource access for authorized individuals and AI agents globally.
Role Overview
The Sales Engineer will serve as a trusted technical advisor across the Southeast Asia region, focusing on supporting and empowering sales teams. This role involves providing expert consulting during customer evaluations, delivering customized product demonstrations, and helping align JumpCloud solutions with client challenges.
Key Responsibilities
- Act as a technical consultant to organizations evaluating JumpCloud’s platform across Southeast Asia.
- Conduct tailored product demonstrations matching client needs.
- Identify customer pain points and recommend appropriate solutions.
- Support both direct and partner sales teams by addressing product queries and enhancing their technical capabilities.
- Foster strong partnerships by providing technical enablement and collaborative selling assistance.
- Assist prospects with configuration and setup of free trials.
- Respond to technical questions during evaluation stages.
- Evaluate prospects’ readiness to enter formal sales cycles.
- Advise on best implementation practices to achieve the quickest realization of value.
- Spot recurring technical issues to suggest improvements via product development or automation.
- Develop evaluation frameworks for proofs of concept (POC) to guide prospects.
Qualifications and Skills
- Fluent communication skills in English and preferably local languages such as Mandarin or Cantonese.
- Ability to simplify complex tasks into actionable steps for customers.
- Comfortable engaging with technical evaluators and IT leadership, adapting communication as needed.
- Strong appetite and capacity for learning advanced technical concepts.
- 3-5+ years in a Sales Engineering or related technical role is preferred.
- In-depth understanding of Cloud/SaaS technologies and Active Directory environments.
- Familiarity with networking principles and standard authentication protocols including SAML, OIDC/OAuth, LDAP, RADIUS, SCIM, and JIT.
- Knowledge of endpoint management solutions like MDM and RMM.
- Experience with multi-factor authentication technologies such as TOTP and WebAuthn.
- Competence in deploying and configuring identity or directory solutions.
- Exposure to both direct and channel/partner sales processes.
Work Location
This is a remote position conditional on residency and eligibility to work in Singapore. The company prioritizes a Remote First policy within the specified country.
Language Requirements
English fluency, both written and spoken, is mandatory. Additional local languages such as Mandarin and Cantonese are advantageous.
Additional Information
JumpCloud values diversity and fosters an inclusive work environment free of discrimination. Applicants will be evaluated without bias related to race, gender, or other protected characteristics.
Job seekers should be cautious of fraudulent job offers claiming to represent JumpCloud; official communication will always be from verified company email addresses without any requests for payments or sensitive financial details.
Company Culture and Opportunity
JumpCloud offers a dynamic and innovative SaaS environment that encourages creative problem-solving and values employee input. The organization supports personal growth and connection-building across diverse backgrounds.