Sales & Education Executive

Role overview

Join a luxury beauty house dedicated to craftsmanship, joy, inclusion, and elevating the world of beauty. This position sits within the US Field Sales organization and is focused on growing business in a defined Chicago market by executing brand initiatives across open-sell retail partners such as Sephora and Ulta.

The role is centered on meeting and surpassing sales targets, strengthening CRM performance, building Dior brand advocates, and reinforcing the brand experience at store level. A consistent on-site presence at counters and in stores is essential to support client experience and drive retail results.

You will partner with multiple internal and external teams, including retailer beauty advisors, store leadership, sales, HR, merchandising, retail education, retail excellence, and retail events. The role reports to the Area Manager and oversees Market Leads, Selling Specialists, and Freelancers.

Business strategy

• Build and execute a market plan tailored to the territory to meet and exceed sales objectives, with attention to revenue, market share, rank, and penetration.
• Work with the Area Manager to interpret market trends, competition, and local business conditions, then turn those insights into action.
• Coordinate with key partners to strengthen CRM, brand presentation, assortment, inventory, and broader business goals.
• Maintain strong knowledge of retailer CRM tools and Dior.com programs to support a seamless omnichannel client journey.
• Protect brand standards and ensure full 360-degree execution of launches and visual merchandising.
• Create weekly, monthly, and annual strategies to support business priorities and events.
• Manage staffing productivity, travel and expense reconciliation, and in-store spending in line with budget requirements.
• Take ownership of profitability and ROI, with awareness of P&L impact where relevant.

People leadership and development

• Lead, coach, and inspire internal and external Brand Ambassadors while modeling Dior values and maintaining a polished, always-on-stage presence.
• Develop the skills of Freelance associates, Market Leads, Multi-Brand Beauty Consultants, and store teams to improve both individual and team productivity.
• Recruit, hire, and develop talent, with a focus on retention and succession planning for strong performers.
• Ensure Dior tools, products, services, and training initiatives are rolled out consistently and followed through properly.
• Carry out regular field visits, aligned to manager-approved cadence, to provide hands-on coaching and sales floor support.
• Use product, service, and artistry expertise to coach Brand Ambassadors through side-by-side selling and active selling-floor engagement.
• Increase productivity in specialty multi-retail environments through team engagement, operational discipline, and effective freelance leadership.

Profile

The ideal candidate brings 5 or more years of experience in retail sales management and people leadership. Background in luxury and/or cosmetics is preferred.

Core strengths aligned to the brand

• Creative thinking, initiative, resourcefulness, and resilience
• Strong leadership, assertiveness, entrepreneurial mindset, and stakeholder management
• Team-oriented approach, emotional intelligence, and strong communication skills
• Learning agility, integrity, and empathy
• High attention to detail, strategic thinking, strong work ethic, and analytical/numerical ability
• Ability to manage change, solve problems, understand the business, and lead with purpose

Technical and functional capabilities

• Collaborative mindset with a growth orientation
• Demonstrated makeup artistry ability across diverse skin tones, ages, and skin types, supported by a strong portfolio or equivalent hands-on experience
• Solid knowledge of fragrance families, scent notes, and consumer scent preferences
• Strong social media fluency, with a preferred following on TikTok and Instagram
• Excellent verbal and written communication skills, along with strong interpersonal ability
• Strategic and analytical thinking to support business growth
• Leadership ability to guide, develop, and motivate teams
• Coaching style that helps teams deliver high-quality client experiences
• Business acumen to analyze data and convert insights into action plans
• Ability to work independently and manage several priorities at once
• Comfort using digital and business tools such as Outlook, Power BI, Teams, Excel, Word, and PowerPoint
• Professional proficiency in English; additional languages are an advantage
• Strong negotiation skills and the ability to build durable business relationships
• Excellent organization, calendar management, prioritization, and multitasking skills
• Resilience and agility in a fast-moving retail environment

Additional information

This description summarizes the main responsibilities of the role and is not an exhaustive list. Duties and responsibilities may change, and new tasks may be assigned at any time, with or without prior notice.

All candidate information will be handled confidentially in accordance with EEO guidelines.

The employer uses the posted pay range as a market guide while retaining flexibility to reward different levels of expertise, performance, and tenure. The company may offer compensation outside the stated range of $70,000 to $85,000.

Recruitment process

Applicants will submit materials through the company website. A recruiter will review the application, and qualified profiles will be invited to an initial HR interview. Selected candidates will then complete further in-person interviews with the Hiring Manager, the Team Leader, and a 360 Peer. The process may change based on business needs.

Development opportunities

This role offers growth in both soft and hard skills, including territory sales strategy, leadership and team motivation, and collaboration with retail and education partners. Potential future career paths include Account Executive, Regional Sales Director, and Training and Education Manager.