Sales Development Representative, Scaled SMB Business

About the company

Airwallex is a global unified payments and financial platform built for businesses operating across borders. Using its proprietary infrastructure and software, the company supports more than 200,000 businesses around the world with connected tools for business accounts, payments, spend management, treasury, and embedded finance.

Founded in Melbourne, Airwallex now has a workforce of over 2,200 people across 26 offices worldwide. The company is valued at US$8 billion and is supported by investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital. Airwallex is focused on building the future of global payments and financial infrastructure.

About the team

The Singapore Outbound team is central to business growth. It helps build pipeline, win new customers in strategic segments, strengthen brand awareness, speed up customer acquisition, and influence how products are positioned across target industries. The team works closely with Marketing, Product, and Revenue Strategy & Operations to keep Airwallex at the leading edge of innovation and to deliver meaningful outcomes for customers.

About the role

Airwallex is hiring a motivated, strategic, and detail-focused Senior SDR / SDR for its Outbound Sales, SME & Growth team in Singapore. The role is centered on finding and engaging companies that are a strong fit for the Spend Management solution, especially businesses dealing with rising operational complexity, distributed teams, growing software and advertising spend, and a need for better control, visibility, and efficiency over company expenses.

You will research target accounts, identify the right stakeholders in Finance and leadership, and create tailored outbound campaigns that generate qualified pipeline for the Account Executive team. This is a strategic outbound position that blends research, account planning, prospecting, and commercial thinking.

Responsibilities

• Spot, prioritise, and contact organisations that are likely to benefit from Airwallex’s Spend Management platform, including those with increasing employee spend, software subscriptions, ad spend, international teams, and layered approval processes.
• Work with partners across Outbound, Marketing, Product Sales, and Revenue Strategy & Operations to support account planning, forecasting, and scaling the spend management motion.
• Handle daily operational work accurately and efficiently, using Salesforce and other data tools to support team goals.
• Review performance indicators such as outreach productivity, pipeline health, and win rates to find trends, close gaps, and shape improvement plans.
• Collaborate with Product Sales and AEs to build and nurture a strong prospect pipeline from the scaled SME segment through trust-based value selling.
• Create and help deliver creative outbound campaigns that improve prospect engagement and drive qualified meetings.

Requirements

• A bachelor’s degree or an equivalent qualification.
• 1 to 3 years of experience in outbound sales, business development, or commercial operations, ideally in FinTech, B2B SaaS, expense management, or ERP-related environments.
• Ability to run high-level discovery conversations that go beyond features and pricing, with emphasis on value, workflow improvements, and financial outcomes.
• Strong analytical ability and hands-on experience with CRM tools such as Salesforce and analytics platforms such as Google Sheets and Looker.
• Capability to map complex company structures and identify the right finance decision-makers, including CFOs, Finance Directors, and Financial Controllers, while writing tailored and polished outreach emails.
• Clear understanding of business finance processes such as corporate cards, expense management, accounts payable, and the financial software stack.
• Strong spoken and written English; additional regional languages such as Mandarin or Bahasa are an advantage.
• Demonstrated ability to identify and implement process improvements.
• Experience in fast-moving environments, preferably startups or scale-ups.
• Excellent attention to detail, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines.

Additional information

The internal title for this role is Sales Development Representative, SME & Growth.

Applicant safety policy

To help protect applicants from recruitment scams, the company states that it will not ask for bank details, sensitive identity information such as passport numbers, or any payment at any point during the application or interview process. Official communication will come only from an @airwallex.com email address.

The company also notes that it does not accept unsolicited resumes from search firms or recruiters, and it will not pay fees for unsolicited submissions unless there is a specific agreement in place for the role. Any unsolicited submission is treated as acceptance of this condition.

Equal opportunity

Airwallex is an equal opportunity employer and considers candidates based on merit, qualifications, competence, and talent. Hiring decisions are made without regard to colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. Candidates who need accommodation because of a disability or special need are invited to let the company know.