Sales Development Representative - Indo-China Region

About Bitdefender

Bitdefender is a global leader in cybersecurity, renowned for delivering superior threat prevention, detection, and response solutions. Protecting millions of consumer, enterprise, and government systems, the company is trusted worldwide to safeguard digital privacy, identity, and data while enhancing cyber resilience. Bitdefender invests heavily in research and development, with its labs identifying hundreds of new threats every minute and processing billions of threat queries daily. Their innovations span antimalware, IoT security, behavioral analytics, and artificial intelligence, with technology licensed by over 180 notable tech brands. Founded in 2001, Bitdefender serves customers in more than 170 countries with offices worldwide.

Role Overview

Bitdefender is seeking a motivated and upbeat Sales Development Representative to join their sales development team based in Thailand. The role involves engaging potential business clients through phone and email communication, understanding their cybersecurity concerns, and showcasing how Bitdefender's solutions can assist in resolving these challenges. Proficiency in English and an extroverted personality are essential to thrive in this position.

Key Responsibilities

• Handle inbound and outbound client leads through phone and email, connecting with decision-makers across various industries to promote Bitdefender services.
• Conduct research and prospect new customers utilizing tools such as Sales Navigator.
• Complete thorough onboarding and continuous self-directed training to quickly become knowledgeable about Bitdefender's security products and services.
• Maintain a minimum daily average of 70 outbound calls.
• Effectively manage time and prioritize tasks.
• Use active listening and targeted questioning, following the BANT methodology, to engage prospects, generate interest, and qualify leads.
• Keep diligent records of all sales activities and progress in the CRM system for accuracy and transparency.

Candidate Requirements

• Fluency in English is mandatory.
• A highly driven, positive, and success-oriented attitude.
• Customer-centric mindset with strong empathy.
• Excellent verbal and written communication and presentation skills.
• Ability to learn quickly and adapt to new information.
• Strong organizational skills and effective time management.
• Flexibility and adaptability to changing work environments.
• Capability to work independently with minimal supervision.

Preferred Qualifications (Bonus)

• Prior experience in IT sales.
• Familiarity with Salesforce CRM tools.
• Demonstrated hunting sales personality or similar previous roles.
• Advanced English language skills.
• Technical knowledge or affinity towards technology.
• Comfort with extensive phone communication.