Sales Coordinator

Overview

Prima Plastics Ltd., a prominent manufacturer and exporter of plastic products with multiple advanced manufacturing units across India and beyond, seeks a Sales Coordinator. This role supports the sales department by managing order processing, maintaining detailed sales records, preparing various reports, and ensuring effective communication both internally and with customers. The objective is to streamline sales processes, boost customer satisfaction, and assist in meeting sales goals through efficient coordination and administration.

Key Responsibilities

• Collaborate with sales representatives, distributors, and customers in daily sales operations.
• Manage order entry, follow-ups, shipping coordination, and related paperwork.
• Create and manage quotations, sales orders, invoices, and purchase orders.
• Keep customer databases and sales records up to date in CRM or ERP platforms.
• Generate sales reports and Management Information System (MIS) documents; monitor monthly and quarterly sales targets.
• Maintain detailed information on customers, pricing, and products.
• Track inventory levels and coordinate with operations or logistics departments.
• Communicate with manufacturing and logistics teams to ensure prompt delivery schedules.
• Provide support for marketing campaigns and promotional activities as needed.
• Address customer questions quickly and nurture strong client relationships.

Preferred Candidate Profile

• Excellent communication and coordination abilities.
• Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint.
• Capability to manage multiple responsibilities and meet deadlines.
• Experience using CRM tools such as Salesforce.
• Familiarity with ERP software systems is beneficial.
• Strong skills in data entry and generating reports.
• Effective follow-up and record maintenance abilities.