Sales Backend Executive

About the Role

Xenon Polymers & Chemicals is seeking a meticulous and proactive Sales Backend Executive to join their team at the Greater Noida location. This full-time position involves supporting the sales department by managing customer interactions, preparing quotations and sales documents, coordinating dispatches, and tracking payments.

Key Responsibilities

• Generate and share quotations, proforma invoices, and order confirmations accurately.
• Keep detailed records of customer inquiries, purchase orders, pending orders, and dispatch activities.
• Maintain communication with customers regarding pricing, order statuses, delivery timelines, and documentation requirements.
• Liaise with vendors and warehouse teams to ensure material availability and prompt dispatches.
• Compile and manage sales reports, payment follow-up records, and maintain an updated customer database.
• Follow up diligently with customers on outstanding payments and necessary documentation.
• Distribute invoices, e-way bills, test certificates, MTCs, and dispatch information to customers.
• Assist the sales team in daily administrative and backend tasks.
• Organize and file documents related to customers and vendors systematically.
• Handle professional communication via emails, phone calls, and WhatsApp.

Candidate Profile and Requirements

• Fluent verbal and written communication skills in both English and Hindi.
• Basic proficiency with MS Excel, MS Word, email correspondence, and internet usage.
• Strong coordination, diligent follow-up, and effective record management capabilities.
• Adeptness at multitasking and maintaining accuracy in work.
• Professional demeanor coupled with eagerness to learn.
• Familiarity with Tally, ERP systems, invoicing, or sales coordination is a plus.
• Graduation in any field is required; candidates with B.Com, BBA, BA, or related qualifications are preferred.
• Applications welcome from fresh graduates as well as candidates with up to three years of relevant experience.

Work Schedule

The working days are Monday through Friday from 10:00 AM to 5:00 PM. Saturdays are working days on the 1st, 3rd, and 5th Saturdays of the month, while Sundays and 2nd & 4th Saturdays are weekly holidays.

Compensation and Other Details

The salary range is between 25,000 and 40,000 INR monthly, dependent on the candidate's experience, communication skills, and overall fit for the role.

Additional Preferences

Female candidates are preferred for this position, particularly those seeking a stable, long-term career opportunity. Preference will also be given to candidates living close to the office location. Key character traits looked for include sincerity, discipline, punctuality, and a comfort level with customer communications.