Sales Associate

About the Company

IndigoHomes, a part of the BlackIvy Group, is a recognized leader in the real estate market, dedicated to creating affordable, quality homes within secure communities throughout Greater Accra. BlackIvy is an American values-centric enterprise that develops and scales businesses focused on essential sectors such as housing, food, healthcare, infrastructure, and logistics across Sub-Saharan Africa, with a presence in Ghana, Kenya, Tanzania, and offices in New York and Washington, D.C. The organization embraces diversity and internationalism, rooted in core principles including imagination, relentlessness, courage, forthrightness, partnership, and humility. Benefits include competitive cash compensation, healthcare, and retirement saving plans.

Role Overview and Key Responsibilities

• Initiate, drive, and manage business-to-business sales presentations and opportunities.
• Review and analyze completed sales contracts to identify and target promising B2B sales leads.
• Meet established sales velocity budgets and achieve target quotas.
• Oversee sales collections and actively participate in meeting monthly collection targets.
• Manage the overall customer sales journey, establishing clear protocols for all client-facing interactions.
• Negotiate and prepare sales documentation and reports, ensuring follow-up and feedback mechanisms are in place.
• Cultivate and deepen networks with potential sales partners, clients, institutions, and stakeholders to enhance sales conversions and secure ongoing referrals.
• Promote the BlackIvy and IndigoHomes brand by conveying organizational values and mission in all messaging.

Strategic Sales Functions

• Engage in the design and implementation of sales initiatives to maximize order bookings.
• Monitor market trends and competitor activity to safeguard current sales and identify future growth prospects.

Sales Execution Duties

• Achieve challenging sales targets independently and within the sales team framework.
• Initiate engagement with potential clients and maintain comprehensive databases of client interactions and sales activities.
• Coordinate and conduct model home viewings and site visits tailored for prospective buyers.
• Advise clients on suitable mortgage or self-financing options to enable purchase decisions.
• Identify and participate in relevant networking and sales events to generate leads.
• Keep the sales team informed of promotions, procedural updates, and strategic recommendations.
• Analyze consumer needs, refine target markets, collaborate with partners, and gather competitive intelligence to optimize sales strategies.
• Maintain strong relations with partners such as brokers and property consultants to ensure enhanced market reach.

Sales Support Duties

• Provide comprehensive after-sales support to customers involved in the project.
• Keep accurate and up-to-date records regarding sales activities and customer data.
• Follow up diligently on any outstanding collections to meet financial targets.

Candidate Profile

• Possess a minimum of five years of professional experience.
• Hold a university degree or diploma from a recognized institution.
• Exhibit excellent verbal and written communication skills in English.
• Demonstrate strong customer service skills, including listening attentively to clients.
• Be proficient in Microsoft Office applications.
• Have sound organizational and time management capabilities with experience executing sales plans.
• Show foundational skills in quantitative analysis, business process management, financial management, and general analytics.
• Bring prior experience in sales planning, reporting, and the strategic development of outreach and sales processes.
• Embodies BlackIvy's core values: Imagination, Relentlessness, Humility, Courage, Partnership, and Forthrightness.