Sales and Marketing Operations Specialist

About the Company

ZutaCore is a pioneering global company specializing in direct-to-chip liquid cooling systems tailored for AI and high-performance computing data centers. Their innovative two-phase, waterless cooling technology significantly enhances cooling efficiency while minimizing energy and water usage. Supported by top international investors and trusted by leading technology enterprises worldwide, ZutaCore is rapidly expanding its commercial operations globally.

Role Overview

We are seeking a meticulous, well-organized Sales & Marketing Operations Specialist to play a key role in supporting our expanding commercial team. This practical position entails managing CRM platforms, streamlining commercial processes, handling lead management, preparing customer quotations, and overseeing daily operational functions for both Sales and Marketing departments.

Key Responsibilities

• Maintain daily administration of HubSpot CRM, ensuring the integrity and accuracy of data across leads, contacts, companies, accounts, and opportunities.
• Oversee lead routing and facilitate seamless transitions from Marketing to Sales throughout the customer lifecycle.
• Generate precise customer quotations based on approved pricing and product specifications.
• Manage quote amendments and maintain comprehensive commercial documentation during the sales process.
• Collaborate with Finance and Operations teams to support order processing and commercial workflows.
• Assist with managing the sales pipeline, reporting, and updating the CRM following marketing initiatives and industry events.
• Administer tools including HubSpot, ZoomInfo, LinkedIn Sales Navigator, and NetSuite.
• Develop and maintain standard operating procedures, user manuals, training content, and process documentation.
• Facilitate onboarding of new Sales personnel by training them on CRM systems, lead management, deal documentation, and commercial protocols.
• Work closely with cross-functional teams — Sales, Marketing, Product, Finance, and Operations — to support daily commercial operations.
• Identify and implement efficiencies to optimize workflows and operational effectiveness.

Required Qualifications

• Associate’s or Bachelor’s degree in Business, Marketing, Communications, or a related discipline, or comparable professional experience.
• One to three years of relevant experience in Sales Operations, Marketing Operations, Customer Operations, or similar roles.
• Exceptional organizational skills with a strong eye for detail.
• Excellent communication abilities, both written and verbal.
• Ability to effectively manage multiple priorities in a dynamic and fast-paced environment.
• Proficiency in Microsoft Office applications, particularly Excel.

Preferred Skills

• Practical experience with HubSpot CRM.
• Familiarity with ZoomInfo, LinkedIn Sales Navigator, and NetSuite.
• Background supporting B2B sales teams within enterprise technology, manufacturing, hardware, or industrial sectors.
• Experience in CRM administration, lead handling, commercial operations, quotation management, or sales enablement.

Why Work With Us?

At ZutaCore, you will contribute to groundbreaking AI infrastructure innovation and collaborate with global professionals. This role offers the chance to develop deep expertise in Sales and Marketing Operations while influencing the growth and efficiency of our commercial organization in a rapidly growing company.