Sales Account Manager - Middle East

About Imagicle

Imagicle is a provider of AI-powered Unified Communications (UC) and Customer Experience (CX) applications, including Omnichannel Contact Center solutions, Receptionist with Virtual Agents, Compliance and Quality Recording, and Advanced Analytics. Our products facilitate faster, smarter, and simpler communication and collaboration across cloud, hybrid, and on-premise environments tailored for Cisco/Webex and Microsoft Teams.

Founded in Italy in 2010, Imagicle has expanded to serve clients in over 150 countries, with offices in Miami, Riyadh, Dubai, and Paris. Since entering the Middle East market in 2015, we have built a dedicated team of 14 professionals across our Dubai and Riyadh offices to support partners in UAE, Saudi Arabia, Oman, Qatar, Bahrain, Jordan, and the wider region.

Role Overview

We are seeking an enthusiastic Sales Account Manager based in Doha, Qatar, to focus on driving revenue growth and expanding our market presence throughout the Middle East. This role offers a unique opportunity to join a dynamic international team and contribute significantly to our regional success.

Key Responsibilities

• Identify, qualify, and cultivate new business opportunities through active outbound and inbound prospecting strategies, including calls, emails, social selling, and digital engagement tools.
• Conduct discovery sessions, deliver product demonstrations, present to customers, and create persuasive proposals and business cases that address client needs and facilitate sales closures.
• Develop and maintain strong relationships with key stakeholders, overseeing the entire sales cycle from qualification, negotiation, to closing, while identifying opportunities for account expansion.
• Keep detailed and accurate records in the CRM system to ensure up-to-date pipelines and opportunity data, enhancing forecasting and sales management.
• Coordinate with internal teams such as pre-sales, marketing, and post-sales, as well as external reseller and implementation partners, to guarantee smooth deal closure and exemplary customer experience.
• Stay abreast of market trends, customer requirements, and Unified Communications technologies to effectively position Imagicle's solutions and communicate valuable insights to management and product teams.
• Consistently meet and exceed quarterly and annual sales targets, contributing to sustained growth in the Middle East market.

Candidate Profile and Requirements

• Minimum of 5 years proven sales experience within IT, Contact Center, SaaS, or related technology sectors.
• Bachelor's degree or equivalent practical experience.
• Fluent in spoken and written Arabic and English.
• Outstanding communication skills and professional phone etiquette.
• Demonstrated ability to manage multiple priorities efficiently and effectively.
• Strong negotiation and presentation capabilities with both partners and customers.
• Excellent relationship management and client engagement skills.
• Availability and willingness to travel as required.
• Residency in Qatar or readiness to relocate to Qatar.

Work Environment and Benefits

• A relaxed, supportive work atmosphere that values collaboration and employee happiness.
• Opportunity to work alongside highly skilled colleagues who provide assistance whenever needed.
• Access to innovative cloud-based collaboration tools enabling work from any location.
• Commitment to continuous improvement in work methodologies.
• A focus on long-term employee engagement and growth.

Additional Information

This position requires working according to Qatar's local workweek and timezone, which spans Sunday through Thursday. Only applications and resumes submitted in English will be considered for evaluation.