Sachbearbeiter im Vertriebsinnendienst

Role overview

For an internationally leading company in sheet metal processing, we are looking for a committed Sales & Aftersales support specialist to join as soon as possible. The role suits someone with strong organizational skills, a structured way of working, and enjoyment in communicating with customers and internal departments. Career changers and recent graduates are also welcome.

Key responsibilities

• Process quotations and handle orders in the sales and after-sales area from start to finish.
• Respond to customer requests and coordinate technical requirements with the relevant specialist teams.
• Track and manage orders through to timely delivery.
• Organize shipping orders and coordinate closely with freight forwarders.
• Prepare invoices for product deliveries and services.
• Maintain customer and order data in CRM and ERP systems.
• Support administrative and sales-related tasks and help improve internal processes.

Candidate profile

• Completed commercial training, such as industrial clerk, office management clerk, or an equivalent qualification.
• Initial professional experience in order processing, customer service, clerical work, or inside sales; experience in after-sales is an advantage.
• Technical understanding and ideally experience in an industrial or technical environment.
• Very good German and good English skills, both spoken and written.
• Confident use of MS Office and experience with ERP and/or CRM systems.
• Strong customer focus, service orientation, communication skills, and enjoyment of teamwork.
• Independent, structured, and reliable working style with resilience, flexibility, and a willingness to actively shape processes and take responsibility.

What the employer offers

• A varied position with strong development potential in a globally successful company.
• Permanent full-time employment.
• Competitive compensation package including a 13th-month salary.
• Company pension scheme with employer contribution plus additional social benefits.
• Training and development opportunities in an innovative environment with short decision-making paths.
• Collegial working atmosphere with a high level of ownership and diverse tasks.

Additional information

The employer is an international leader in sheet metal processing. The role is based in Neufahrn bei Freising, Bavaria, Germany. The position is intended for the sales and after-sales back office area and emphasizes active participation in process improvements. No fixed vacancy count, salary amount, or start date was specified in the source.