SA-Expert (Saudi and GCC Nationals)
Riyadh, Riyadh Province, Saudi Arabia · Full Time
Be the first to apply
- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Eligibility
- Open to Saudi and GCC Nationals.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Apple Retail represents the pinnacle of the Apple customer experience, blending expertise and passion to help people enjoy what they love. The company fosters an inclusive culture that encourages individuals to bring their best selves to work every day.
Responsibilities
- Consistently deliver outstanding sales and customer service by understanding customer needs, identifying buying opportunities, presenting Apple products and services, and educating customers on purchasing options.
- Maintain up-to-date knowledge of Apple’s products, services, purchase methods, and sales processes within the Product Zone.
- Collaborate with team members by sharing insights on Apple’s products and services, supporting overall sales efforts.
- Follow all guidelines accurately and perform other duties in the store as needed, including providing customer support beyond sales.
- Help create an inclusive workplace by respecting people’s differences and being curious to learn from others.
- Live Apple’s values of diversity and inclusion in day-to-day activities.
Qualifications
- Availability to work flexible schedules including nights, weekends, and public holidays as per store requirements, with reliable attendance compliant with local labor laws and accommodations.
- Experience in retail, sales, or a closely related field.
- Proficiency in the local language both spoken and written.
Preferred Skills and Attributes
- Solid knowledge of Apple products and services with a record of delivering excellent sales and customer satisfaction.
- Ability to tailor solutions to individual customer requirements and communicate them effectively.
- Competence in addressing customer concerns with care, learning agility, and presentation skills.
- Aptitude for thriving in fast-paced environments while assisting multiple customers simultaneously.
- Willingness to enhance understanding of Apple and third-party products to elevate customer experiences.
- Supportive team player who shares knowledge and experiences to help others succeed.
Inclusion Commitment
Apple values diversity as a strength and is committed to equitable treatment and reasonable accommodations for all applicants. Accessibility is a core principle reflected throughout the company’s culture, benefits, and tools, fostering a workplace where everyone feels welcomed and valued.
Additional Information
Role Number: 200598720