Room Attendant

About the property

Peppers Beach Club & Spa sits in Palm Cove, a scenic beach destination about 30 minutes north of Cairns in Far North Queensland. The resort combines relaxed plantation-style character with a coastal, boutique feel. Accommodation options include standard hotel rooms, one-, two- and three-bedroom apartments, and penthouses. Dining and event spaces include La Mesa restaurant, which can host up to 80 diners for breakfast, lunch and dinner, the On the Rocks swim-up pool bar, and conferencing facilities designed for functions of up to 100 guests.

Outside of work, the region offers a laid-back FNQ lifestyle with opportunities for island day trips, Great Barrier Reef snorkelling and diving, and visits to local markets.

Role purpose

As a Room Attendant, you will be an important part of the housekeeping team, helping keep guest rooms spotless and maintaining an exceptional standard of presentation. The role is not only about cleaning; it also involves working closely with teammates and assisting guests when required. Your contribution helps create memorable stays and a consistently welcoming hospitality experience.

Key responsibilities

• Clean guest rooms thoroughly, including replacing linen, sanitising bathrooms, and wiping all surfaces to create a strong first impression.
• Carry out your duties in line with the property’s housekeeping standards and procedures.
• Keep housekeeping trolleys tidy, stocked, and ready for use.
• Handle cleaning products responsibly and follow safety requirements at all times.
• Protect guest privacy and security while carrying out room servicing.
• Raise maintenance concerns quickly so issues can be addressed without delay.

Experience and skills

A background in cleaning or room servicing is an advantage. The role suits someone who communicates in a friendly, approachable way, notices small details, works efficiently, and manages time well. It is a physically active position and may involve moving between rooms using internal and external stairways and open walkways. You should also be comfortable working with colleagues from different backgrounds.

Working requirements

You must have reliable transport and be available for a rotating roster that may include weekends and public holidays.

Benefits

• ALL Heartist Membership with savings on hotels and food and beverage around the world.
• Discounts for family and friends on selected accommodation, services, and events.
• Access to the Accor Live Limitless loyalty program to earn status and reward points on stays worldwide.
• Training and development support through Accor Academy and Typsy.
• Opportunities to connect with a global network of more than 300,000 Accor professionals.
• Career growth possibilities across a worldwide hotel group with 400+ hotels in the Pacific and 5,000+ hotels in 110 countries.

About the employer

Accor is committed to welcoming people as they are and supporting personal growth and learning. The company values inclusion and diversity and encourages applicants to bring their own story to the role.