Room Attendant - DoubleTree by Hilton Resort & Spa Marjan Island

Job Overview

Join the team at DoubleTree by Hilton Resort & Spa Marjan Island as a Room Attendant, where you will play a key role in maintaining cleanliness and comfort of guest rooms while providing excellent hospitality.

Key Duties and Responsibilities

• Perform thorough cleaning and upkeep of assigned guest rooms, bathrooms, and public spaces, adhering strictly to Hilton’s housekeeping standards, including making beds, dusting, vacuuming, comprehensive cleaning, and turndown service when required.
• Restock linen, towels, guest amenities, and room supplies consistently to meet established guidelines.
• Maintain the organization and cleanliness of housekeeping trolleys, supply carts, and linen rooms, ensuring they are fully stocked.
• Provide prompt, courteous, and professional service by responding to guest inquiries and safeguarding their privacy.
• Handle waste and recycling by disposing of items properly in designated locations, ensuring the highest cleanliness.
• Report any maintenance concerns, damages, or shortages related to linens or items to the correct department immediately.
• Securely manage master keys and strictly follow hotel policies, lost and found protocols, and Hilton operational standards.
• Collaborate effectively with team members and other departments to support seamless operations.
• Undertake any further reasonable tasks as assigned by management to support hotel operations.

Qualifications and Skills Required

• Completion of high school diploma or equivalent is required; prior training in housekeeping or hospitality is preferred.
• At least one year of experience in housekeeping, ideally within an international hotel setting.
• Solid understanding of housekeeping procedures, guest room cleanliness standards, and safe chemical handling techniques.
• Basic proficiency in English and a positive, guest-focused attitude to ensure outstanding service.
• Flexibility to work varying shifts including mornings, evenings, weekends, and public holidays as scheduled.

About Hilton

Hilton is a global leader in hospitality, welcoming over three billion guests worldwide and committed to creating exceptional experiences for both guests and employees. Our workplace culture is celebrated globally, recognized repeatedly as a top place to work. Whether you are launching your career or seeking new opportunities, Hilton supports your personal and career growth, aspiring to make every stay memorable.

Employee Benefits

• Enjoy exclusive travel discounts, including up to 110 nights at world-class hotels with special room rates as low as $40 USD/night through the Go Hilton travel program.
• Paid parental leave options for team members, including partners and adoptive parents, showcasing our focus on family support.
• Access to a Crisis Concierge service providing compassionate and practical support during times of loss.
• Comprehensive mental health resources available via the Care for All hub, including free counseling and support through an Employee Assistance Program in eligible countries.
• Note: Specific benefits may vary depending on your region and the terms of your employment agreement.