Roadside Rescue Patrol Technician - London South West

Job Overview

If you're seeking a change in your career trajectory, consider joining The AA as a Roadside Rescue Mechanic. This role offers the opportunity to be the dependable help for drivers in distress as part of the UK's largest motoring organization. With guaranteed year one earnings of £61,960, including allowances, and an OTE reaching up to £62,000 for top performers, this position combines rewarding pay with meaningful work.

Work Schedule

You will typically work an average of 49 hours per week, with flexible shift patterns which you can tailor to your personal and professional obligations. Shift lengths and the number of rest days vary depending on the pattern chosen, including evenings, weekends, and Bank Holidays to provide crucial service coverage.

Key Responsibilities

• Commence and conclude shifts from your own driveway, with compensation starting the moment you enter your van until you return home.
• Operate independently across diverse locations and situations while staying connected to a supportive team environment.
• Apply your technical expertise and effective communication skills to deliver excellent customer service.
• Diagnose and resolve a range of roadside vehicle issues calmly and efficiently.

Required Qualifications and Skills

• Must hold NVQ Level 3 in Vehicle Maintenance and Repair or an equivalent qualification coupled with relevant experience.
• Possess a full category B driving license with no more than six penalty points.
• Demonstrate adaptability and comfort with learning new technologies provided for the role.
• Be flexible to work varied shifts, encompassing evenings, weekends, and public holidays.

Benefits and Additional Information

• Customization of standby hours annually to align with your work-life balance preferences.
• Starting with 23 days of annual leave, which increases based on length of service, plus a holiday purchasing scheme.
• Participation in a pension scheme with up to 7% employer contribution.
• Free AA breakdown membership from the first day, including a 50% family and friends discount.
• Access to discounts on AA products such as car and home insurance.
• An employee discount program featuring car salary sacrifice schemes and savings on healthcare, shopping, and travel.
• Company-funded life assurance.
• Opportunities for personal development and career progression through diverse learning initiatives.
• Supportive services including an Employee Assistance Program and 24/7 remote GP access for you and your family.

We pride ourselves on fostering an inclusive culture where all individuals are encouraged to be themselves and flourish. Application includes an online form followed by an interview and standard background screenings including references, credit checks, and criminal record verification. Guaranteed earnings include location-specific allowances and a £2,000 sign-on bonus where applicable. Pay is inclusive of standby, performance-related bonuses, and overtime, adjusted by hours worked and individual performance.