Reviewer Selection Editor (Masters in Engineering) at Straive

About Straive

Straive supports its clients in optimizing the Data, Insights, Knowledge, and AI value chains. Serving sectors like Financial Services, Insurance, Healthcare & Life Sciences, Scientific Research, Information Providers, EdTech, and Logistics, Straive leverages data-driven insights combined with industry expertise to deliver unique enterprise knowledge. This knowledge is embedded in digital technologies and AI, enhanced by human experts who continuously refine the systems while managing complex challenges beyond current automation. With a diverse workforce of over 15,000 professionals across 30 countries including the USA, UK, Europe, Singapore, South Africa, India, Philippines, Nicaragua, Canada, and Vietnam, Straive offers a global reach.

Role Purpose

We seek driven publishing professionals to join our expanding team dedicated to managing the peer review process of medical research manuscripts. Ideal candidates are detail-focused, customer-oriented, collaborative, and stay current with the latest developments in medical research.

Key Responsibilities

• Effectively administer the peer review process using platforms like Scholar One Manuscripts™ to meet speed and quality targets.
• Research and identify international subject matter experts suitable as peer reviewers utilizing resources such as PubMed Central.
• Maintain current knowledge of ethical publication standards and internal/external guidelines.
• Communicate professionally with reviewers regarding deadlines and queries.
• Analyze operational data, detect opportunities for process enhancement, and advocate improvements.
• Keep accurate records and update content management systems consistently.
• Coordinate with global editorial teams daily.
• Manage expectations of external stakeholders proficiently.
• Deliver empathetic, high-quality customer service.
• Contribute to department projects as assigned.

Candidate Requirements

• Postgraduate degree in Computer Science, Electrical and Electronics Engineering or related fields.
• Familiarity with the journal peer review system.
• Interest and awareness in academic publishing trends.
• Strong command of English grammar and spelling.
• Experience in process-driven workflows and customer-facing roles.
• Detail-oriented with excellent problem-solving abilities.
• Strong organizational skills and ability to manage multiple deadlines.
• Effective communication and interpersonal skills geared towards outstanding customer service.
• Aptitude for identifying process improvements.
• Persuasion skills and empathy towards diverse perspectives.
• Flexibility in adapting to shifting work plans.
• Proficiency in Microsoft Office applications.

Additional Information

Familiarity with online submission systems like Scholar One Manuscripts™ or Editorial Manager™ is beneficial though comprehensive training will be provided.