Revenue Cycle Billing Support Specialist

Overview

The Revenue Cycle Billing Support Specialist plays a critical role in accurately inputting, reviewing, and maintaining essential patient demographic, encounter, and billing data. This function supports the overall Revenue Cycle Department operations within a busy healthcare environment emphasizing attention to detail, organizational capability, and multitasking skills.

This position is based on-site at the company headquarters located in Fort Greene, Brooklyn.

Key Responsibilities

• Input patient demographics, encounter information, insurance details, and billing data into designated spreadsheets and tracking tools.
• Thoroughly review all data entries for accuracy and completeness before submission or processing.
• Cross-check data between Electronic Medical Records (EMR), OASAS Revenue Calculator, billing files, and Excel sheets to ensure consistency and integrity.
• Report any discrepancies, absent data, or billing concerns to leadership in the Revenue Cycle Department.
• Support Revenue Cycle team members in reviewing, cleansing, and validating billing files prior to submission for payer processing.
• Keep comprehensive records and documentation of completed tasks and corrections made.
• Regularly organize and update spreadsheets used for billing, reporting, and revenue operations.
• Monitor assigned work queues closely and complete data entry assignments within designated timeframes.
• Safeguard the confidentiality of patient data, adhering to HIPAA, PHI standards, and organizational privacy policies.
• Carry out additional duties related to departmental support as assigned.

Qualifications and Experience

• Preferably one to two years of experience in medical billing, healthcare data entry, revenue cycle processes, or related healthcare roles.
• Experience with Electronic Medical Records (EMR) and healthcare billing software is advantageous.
• Familiarity with platforms such as eClinicalWorks (eCW), TenEleven, or similar systems is a plus.
• Proven ability handling large volumes of data entry and managing spreadsheets efficiently.

Skills Required

• Exceptional accuracy and attention to detail in data entry.
• Proficiency in Microsoft Excel, including use of sorting, filtering, and basic formulas.
• Capability to handle multiple spreadsheets and meet tight deadlines.
• Strong organizational aptitude and time management skills.
• Ability to detect discrepancies and resolve data issues proficiently.
• Excellent verbal and written communication.
• Maintain confidentiality and exercise good judgment with sensitive information.
• Basic knowledge of relevant medical terminology, insurance, CPT, HCPCS, and diagnosis coding preferred.
• Team player with ability to work independently.

Work Environment and Physical Requirements

• Indoor office setting primarily.
• Extended periods seated with substantial computer use.
• Regular hand and finger activity for typing and office equipment.
• Repetitive hand/wrist movements associated with data entry.
• Ability to occasionally lift or move items weighing up to 10 pounds.
• High focus on accuracy as errors have financial and operational impacts.

Additional Information

This description outlines the general responsibilities and scope of the job role. It is not exhaustive, and the organization reserves the right to modify, add, or remove duties as operational needs require.