Retail Sales Manager

Overview

We seek a seasoned Retail Sales Manager to lead sales efforts for our SaaS platform targeting the automotive aftermarket sector. The successful candidate will demonstrate expertise in B2B sales, SaaS solutions, or the automotive domain, particularly familiar with garage, body shop, and automotive service workshop environments.

Role and Responsibilities

• Prospect and secure new clients, including independent garages, body shops, and automotive service centers throughout the GCC region.
• Deliver compelling product demonstrations and presentations highlighting the value of our software solution.
• Maintain and grow a robust sales pipeline via site visits, networking, referrals, and other business development activities.
• Diagnose customer operational challenges and propose tailored software solutions to enhance workshop efficiency.
• Oversee the full sales lifecycle, from lead generation and qualification through negotiation to deal closure.
• Develop and sustain strong partnerships with garage owners, workshop heads, and principal decision-makers.
• Collaborate with Customer Success and Product departments to ensure seamless onboarding and adoption of the solution.
• Meet or exceed monthly and quarterly sales goals while keeping precise sales forecasts and progress reports.
• Gather client feedback and relay market intelligence to internal teams, aiding product enhancement initiatives.
• Remain informed about trends in the automotive aftermarket, competitor offerings, and evolving customer needs.

Qualifications and Experience

• Bachelor's degree in Business Administration, Marketing, or related disciplines.
• Five to ten years of hands-on experience in B2B sales, SaaS, automotive technology, or related industries.
• Preferably experienced in selling to garages, body shops, automotive workshops, or small and medium enterprises (SMEs).
• Demonstrated success in business development, consultative sales, and goal attainment.
• Exceptional skills in communication, presentation, and negotiation.
• Aptitude for cultivating relationships with business proprietors and key stakeholders.
• Self-driven, results-oriented, and accustomed to field sales dynamics.
• Proficient with CRM platforms and Microsoft Office applications.
• Possession of a valid UAE driver's license and readiness to travel within Dubai and the broader UAE for client engagements.

Preferred Competencies

• Experience in marketing garage management software, workshop management tools, ERP, CRM, or SaaS products.
• Strong familiarity with the workings and challenges of automotive workshops.
• Established connections in the GCC automotive aftermarket industry.
• Fluency in English is mandatory; proficiency in Arabic is required.