Retail Sales Associate - Merivale Store, Christchurch

About ECCO

Become part of ECCO, a global family of over 25,000 employees dedicated to manufacturing high-quality, innovative, sustainable, and ethically produced footwear. ECCO focuses on reducing environmental impact by minimizing emissions, waste, and resource consumption, while providing lifelong learning and career development opportunities to its diverse workforce.

Role Overview

The Merivale ECCO store in Christchurch seeks a motivated Retail Sales Associate eager to succeed and deliver outstanding service. This role emphasizes selling premium shoes and related products that naturally appeal to customers.

Key Responsibilities

• Provide excellent customer experiences in a fast-paced, high-quality retail environment.
• Maintain the store’s visual merchandising standards and comply with Mystery Shopper requirements.
• Handle customer transactions, returns, and manage inventory accurately following company policies.
• Ensure the store is always clean, tidy, and welcoming.

Qualifications and Skills

• Prior experience in retail sales or a similar field with strong persuasive communication abilities.
• Track record of meeting or surpassing sales targets and KPIs.
• Dedication to exceptional customer service, serving as a brand ambassador for ECCO.
• Collaborative team member with excellent relationship-building skills.
• Positive growth mindset suited for a dynamic retail atmosphere.
• Passion for product knowledge and eagerness to engage in ongoing training.
• Availability to work flexible hours, including weekdays, weekends, and holidays.

Benefits and Incentives

• Attractive KPI-driven sales bonuses and monthly recognition rewards.
• Significant employee discounts in-store and online plus complimentary product allocations twice a year.
• Work/life balance supported by flexible rostering schedules.
• Supportive leadership, coaching, and comprehensive training programs including induction and leadership development.
• Opportunities for career advancement locally and internationally within a family-owned company headquartered in Denmark.
• Access to an Employee Assistance Program for professional and personal support.
• A work environment that values diversity, environmental responsibility, and employee empowerment.

Additional Information

If you align with ECCO’s values and enthusiasm for quality leather goods sales, consider applying to join this global brand’s dedicated team in Christchurch.