Retail Products Specialist

About The Role

We are seeking a permanent, full-time Retail Products Specialist to join our team. This role is key to supporting the Retail business by ensuring that core transactional processes function effectively and remain well-controlled. The scope covers B2B procurement, intercompany transactions, freight invoicing, and management of D365 systems. The position involves providing expert assistance and promoting standardization organization-wide. You'll collaborate with branch offices and both regional and national management teams to maintain excellent internal customer service and pursue continuous improvements within all Retail Product domains.

Key Responsibilities

• Manage and oversee end-to-end business system processes related to B2B procurement, intercompany matters, freight operations, and different D365 operational modules.
• Create, maintain, and update standard operating procedures (SOPs), control frameworks, and user guides.
• Detect inefficiencies, control weaknesses, and defects in systems and processes; lead initiatives to remediate these and foster innovation and ongoing enhancements.
• Conduct comprehensive transactional analyses to determine root causes of issues and implement corrective measures to avoid repetition.
• Assist with transaction processing and invoicing for internal divisions, such as Elders Plant Genetics (EPG).
• Lead the integration and onboarding of suppliers into Electronic Data Interchange (EDI) systems, broadening messaging capabilities and types.
• Oversee EDI transaction flows, including orders, invoices, and acknowledgments, to ensure precision and timely execution.
• Provide specialist support to solve discrepancies relating to pricing, freight, and scheduling concerns.
• Track transaction patterns to identify systemic problems and areas for process improvement.

Candidate Profile

• Strong verbal and written communication and interpersonal skills.
• Proven analytical abilities to resolve complex problems effectively.
• Proficient with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.
• Experience in agricultural or related industries is desirable.
• Capability to understand and apply financial data proficiently.
• Background working within sales organizations and/or agricultural environments preferred.
• Experience with D365 retail system administration is an advantage.
• Must hold a valid, unrestricted driver's license and have received Q-Fever vaccination or evidence of immunity.

About Elders

With a heritage spanning 185 years, Elders is a respected Australian agribusiness that has significantly contributed to the agricultural sector. Our broad national network connects markets and provides tailored advice along with expert knowledge across a diverse range of areas including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate.

Committed to fostering sustainable and thriving rural and regional communities, we aim to deliver value throughout the agricultural supply chain domestically and overseas.

At Elders, we champion diversity, inclusion, and a supportive environment where everyone can excel. We welcome applications from all qualified persons authorized to live and work in Australia, regardless of background, identity, or ability.

Application Details

We invite motivated individuals ready to advance their career with Elders to apply. Applications are reviewed as they arrive; prospective candidates are encouraged to apply promptly.