Retail Floor Team Member

About the Role

Talize combines fashion, lifestyle, and sustainability with a purpose-driven workplace. The company focuses on helping communities shop responsibly while creating a fast-moving, people-centred environment where teamwork, creativity, and inclusion are valued. This position is for a dependable, energetic store team member who enjoys staying active and contributing to a smooth, welcoming shopping experience.

What You’ll Do

You will support customers, keep the floor organized, and help the store run efficiently throughout the day. The role involves a mix of customer interaction, register work, merchandising support, floor recovery, and operational tasks.

• Welcome shoppers, answer questions, suggest products, and deliver friendly service.
• Process purchases accurately and handle refunds, exchanges, and tax-exempt transactions.
• Address customer concerns in a professional and calm manner.
• Help with sales events and promotional setups by arranging merchandise effectively.
• Replenish stock, return fitting room items, and maintain tidy displays that meet store standards.
• Keep the sales floor, fitting rooms, register area, and shared spaces clean, neat, and well stocked.
• Complete opening and closing duties as assigned.
• Answer incoming phone calls and support donation door activities.
• Follow safety, housekeeping, and loss-prevention rules at all times.
• Report spills, hazards, suspicious activity, and other operational concerns right away.
• Handle donations in line with proper procedures.
• Join team huddles, communicate clearly, and help coordinate goals across the store.
• Support coworkers across departments and respond to intercom calls when needed.
• Move between tasks such as POS support, fitting room help, and floor recovery as priorities change.

Who You Are

You are a helpful, reliable, and upbeat person who does well in a busy retail setting. You enjoy working with people, keeping things organized, and pitching in wherever needed. You communicate effectively, remain composed under pressure, and take pride in representing the brand professionally.

Availability and Work Conditions

This position requires open availability, including weekends, holidays, and closing shifts. The schedule may include days, evenings, weekends, and holidays. The environment is active and physical, with frequent standing, walking, bending, reaching, twisting, and moving during shifts. You should be able to lift up to 50 lbs and push or pull rolling containers weighing up to 500 lbs. The workplace may include dust, dirt, insects, garbage, occasional rodents, noise, and changing temperatures. Regular contact with customers and the public is part of the job.

Pay and Benefits

The hourly pay rate is $17.60. Talize also offers a competitive hourly rate, a 50% employee discount on store purchases, 100% employer-paid benefits, 2 weeks of vacation each year, an extra paid day off for your birthday, growth opportunities in a rapidly expanding company, and a diverse, inclusive workplace where employee voices are valued. Team members also have the chance to contribute to a larger sustainability mission focused on reshaping retail responsibly.

Hiring Process

The selection process includes application review, an initial phone screen for qualified candidates, one in-person interview with the General Manager or Assistant General Manager, a possible verbal offer, and then a written offer with onboarding information after acceptance. The process is designed to be transparent and efficient, with status updates provided along the way.

Equal Opportunity and Accessibility

Talize is an equal opportunity employer and is committed to providing an inclusive, accessible workplace for team members and customers. The company welcomes applicants with disabilities and provides accommodations on request during every stage of the selection process. Only candidates selected for an interview will be contacted. This posting is for an active vacancy that is currently being filled.