Resident Manager, Live-In

Job overview

The Resident Manager will oversee the day-to-day running of assigned apartment communities in Windsor, Ontario. The role combines resident relations, leasing support, administration, light maintenance, and cleaning, with a strong focus on tenant service and keeping the property operating smoothly.

Location and schedule

• Windsor, Ontario, Canada
• Full-time position
• Rotating shifts, including weekends
• On-call availability is required

Compensation and benefits

• Annual compensation of $44,885,000, which includes the value of the provided apartment rent
• Utilities and parking are included
• Monthly bonus
• Employer-paid health and dental coverage

Key duties

The role involves leasing support, resident communication, property oversight, record keeping, and basic upkeep of the building and grounds.

• Promote available units, conduct showings, respond to leasing questions, process applications, gather credit references, send documents to head office for approval, and help close rentals while logging all calls, emails, and walk-in inquiries.
• Oversee rent collection and tenant follow-up, handle leasing questions, arrange unit viewings, complete reference checks, serve notices, remain available during working hours and emergencies, and help organize resident events.
• Keep fire safety logbooks current, update fire safety plans, complete required paperwork, review rent rolls, verify rent collection accuracy, and support audit activities.
• Carry out clerical work such as filing receipts, quotations, and purchase orders, replying to emails, documenting incidents, and sending faxes.
• Handle cleaning and maintenance tasks such as maintaining common areas, responding to repair requests, completing minor fixes, supervising contractors, and keeping the property clear of garbage.
• Perform seasonal outdoor work including raking, tending flower beds, shoveling snow, salting walkways, and completing other minor maintenance as needed.

Qualifications

• A high school diploma is required, or alternatively at least five years of relevant experience.
• A valid driver’s licence with a clean driving record and automobile insurance may be required.
• Strong computer ability is needed, including Word, Excel, email, and web-based tools.
• Familiarity with regional regulations, industry standards, municipal by-laws, and applicable provincial laws is an advantage, including the Residential Tenancy Act, building and fire codes, and the Occupational Health and Safety Act.
• The job requires the ability to lift up to 50 lbs and to bend, push, pull, and move up and down stairs.

About the employer

Skyline is a capital management business that acquires, develops, and manages real estate assets and clean energy assets, and makes them available as private alternative investment products.

Workplace culture

The employer highlights competitive compensation, employer-paid benefits, an employee savings plan with matching contributions, paid volunteer time, ongoing training, career growth opportunities, and an inclusive, empathetic culture focused on building strong communities.

Equal opportunity and accommodations

This employer is committed to equal opportunity, diversity, and accessibility. Accommodation requests can be made through the company’s Human Resources team.