V
Reservation Agent with Nightclub Experience
Dubai, United Arab Emirates · Full Time
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- Experience
- 1–2 yrs
- Salary
- AED 3,500 – AED 5,000 / month
- Openings
- 1
- Posted
- 6 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Vibz Night Club is looking to hire a Reservation Agent skilled in managing table bookings, VIP reservations, and guest interactions. This role demands a dynamic individual who thrives in nightlife or restaurant environments and is dedicated to providing outstanding guest service.
Key Responsibilities
- Manage all table reservations via phone, WhatsApp, social media, email, and in-person requests.
- Coordinate VIP bookings, ensuring guest requests are precisely logged and communicated to the operational staff.
- Promote and upsell VIP tables to increase revenue.
- Maintain a well-organized reservation system and an accurate database of guests.
- Confirm bookings and follow up with guests prior to their visits.
- Develop and maintain strong relationships with recurring guests and VIP clientele.
Candidate Requirements
- Ready to join immediately.
- Possesses 1 to 2 years of experience preferably in nightclubs; restaurant reservation experience is also welcome.
- Proficient in managing reservations across various channels including WhatsApp, phone calls, email, and social media.
- Neatly presented with a professional demeanor and a customer-focused approach.
Compensation
Monthly salary ranges from AED 3,500 to AED 5,000, dependent on prior experience.
Skills
How they work
Communication