Research Associate

About the Role

Join a rapidly growing, venture-backed B2B SaaS company transforming how research and development professionals connect with expert knowledge. This fully remote, US-based Research Associate position offers a critical role in managing the entire expert engagement lifecycle—from initial outreach and evaluation to onboarding and client introductions—while working closely with internal teams and external specialists.

Key Responsibilities

• Oversee expert outreach efforts: create project briefs, compose and send outreach via email and professional networks, and engage experts through phone calls with professionalism and care.
• Conduct and manage expert assessment meetings, including scheduling and follow-ups to ensure expert credentials meet client expectations.
• Handle all aspects of expert onboarding, such as profile creation and contract management.
• Provide comprehensive background information on vetted experts to support client selection decisions.
• Maintain up-to-date project tracking dashboards covering pipeline stages and outreach progress.
• Assist with research-backed reports and client communications under guidance from senior staff.
• Present live demonstrations of the company's platform to both experts and clients, serving as a knowledgeable and trusted liaison.

Candidate Profile

Essential Qualifications:

• Near completion or recent attainment of a Master's degree in life sciences, physical sciences, or a related technical discipline.
• Comfortable and confident public speaker capable of dynamically representing the platform to diverse stakeholders ranging from academics to corporate clients.
• Exceptional written and verbal communication skills, with an aptitude for clearly explaining complex scientific concepts.
• Highly organized, proactive, and adept at managing multiple projects and stakeholder relationships simultaneously.

Preferred Traits:

• Adaptability to multifaceted roles, collaborating cross-functionally with teams such as sales, product, marketing, and customer success to enhance client satisfaction.
• A cooperative team player who thrives in a fast-paced startup environment and is motivated to ensure positive client outcomes.
• A data-driven mindset focused on measuring expertise quality and evaluating project impact effectively.

About the Company

This AI-powered platform simplifies access to research expertise and streamlines interaction with research partners. The platform supports R&D teams by managing projects, communications, and progress tracking. It is complemented by AI tools like Research Compass, which offers citation-supported answers from an extensive database of academic literature, and Atlas, which generates detailed literature reviews and intelligence reports for research and development professionals. As a Research Associate, you will engage with these technologies to contribute to producing reliable research insights for clients.

Why This Opportunity Matters

This position represents a chance to significantly influence how enterprise clients identify and utilize expert knowledge. You will witness the direct impact of your contributions in successful expert engagements and operate within a collaborative and growth-oriented team environment.

Application Instructions

• Submit a current resume or CV.
• Include a brief cover letter (no longer than one page) describing your interest and relevant background.
• Provide a sample of significant writing work, such as an academic publication, industry analysis, white paper, or related material.

Note: Combine all documents into a single PDF before submitting your application. Ensure your submission highlights both your research specialization and strong written communication skills, as both are critical to this role's success.