Rent Collection Executive

About the Role

Gobabygo Cabs Private Limited is seeking a diligent and customer-oriented Rent Collection Executive to join our Operations/Collection Team at our HSR Layout, Bengaluru location. This full-time position is vital for ensuring prompt rent collection and maintaining positive interactions with riders.

Key Responsibilities

• Collect rental payments from riders on a daily, weekly, and monthly basis through cash, UPI, and other digital payment methods with accuracy.
• Issue payment receipts to riders immediately post collection and keep comprehensive records of all transactions.
• Proactively contact riders for upcoming rent due dates as well as overdue payments, ensuring timely clearance through consistent follow-ups.
• Communicate clearly about current offers, discounts, renewal perks, and new schemes to encourage riders to benefit from them.
• Coordinate with internal teams to resolve vehicle, documentation, and service related issues for riders, providing basic query support concerning rent and payments.
• Maintain accurate daily collection reports and update these in the system or app, verify KYC documents from riders, and promptly report any discrepancies or rider concerns to management.

Candidate Expectations

• Strong spoken fluency in Kannada and Telugu is mandatory, reflecting the local rider demographics.
• Good communication skills paired with effective follow-up capabilities.
• Basic familiarity with digital payment platforms such as UPI and online transaction methods.
• Competence in record-keeping and reporting.
• Customer service skills with a responsible, punctual, and goal-oriented mindset.

Additional Information

This position is based in Bengaluru's HSR Layout and requires onsite presence. Candidates interested in applying may contact via phone at 8796229237 or email at priya.pandey@gbgev.com.

Compensation

Monthly salary range for this role is INR 15,000 to 20,000.