Remote Monitoring Technician

About the role

Sandvik Mining is hiring a proactive and technically capable Remote Monitoring Technician to join its Parts & Service function. The role focuses on improving customer equipment reliability and performance by remotely tracking machine health data, spotting emerging faults early, and turning findings into practical recommendations that lift uptime and operating efficiency. You will work with customers and internal teams to support a fleet of advanced mining equipment and deliver strong service outcomes.

Key responsibilities

• Keep a close watch on mining equipment data to detect irregular behaviour, alarms, and performance patterns.
• Review telemetry and diagnostic outputs to find early indicators of wear, malfunction, or reduced efficiency.
• Rank urgent equipment warnings and pass them on promptly to customers and internal stakeholders.
• Help build troubleshooting guides and tools used for root cause analysis.
• Share clear, professional, and timely updates with customers on equipment condition and suggested actions.
• Explain the purpose and capabilities of the Remote Monitoring Centre and its software in a customer-friendly way.
• Work with customers and internal teams to support maintenance planning and fleet performance goals.
• Follow health, safety, quality, and environmental requirements while contributing to a Zero Harm culture.

About you

The ideal applicant is a qualified trade professional such as a Heavy Diesel Mechanic, Plant Mechanic, Mobile Plant Technician, Diesel Fitter, or a similar specialist with experience on mining or heavy mobile equipment. You should be confident with both mechanical and electrical systems and enjoy using data and technology to prevent issues before they become breakdowns.

Requirements

• Trade qualification in Heavy Diesel, Mobile Plant, Mechanical Fitting, Automotive Electrical, or a related field.
• At least 2 years of experience in the mining industry, either surface or underground.
• Strong understanding of heavy equipment mechanical and electrical systems.
• Good communication skills with the ability to give clear technical advice to customers and stakeholders.
• Experience working with digital systems, monitoring platforms, and reporting tools.
• A proactive mindset, strong attention to detail, and a solid commitment to safety.
• Must have the right to live and work in Australia.
• Must be able to complete a pre-employment medical as part of the hiring process.

What’s on offer

• Competitive pay package.
• Salary sacrifice options and recognition for length of service.
• Paid parental leave and flexible working arrangements.
• Employee Assistance Program.
• Employee referral program.
• Performance-based bonus incentives.
• Recognition and reward initiatives linked to individual and business performance.

Additional information

This is a full-time, permanent position based in Milton, Brisbane on a hybrid arrangement, although candidates from other locations across Australia may be considered if they are a suitable fit.

Sandvik highlights its commitment to gender equality, inclusive workplace practices, and support for women through WORK180 endorsement. The company also notes Silver Status for its Health and Wellbeing Program under the WorkSafe QLD Be Recognised Program.

Sandvik is a global original equipment manufacturer serving mining, mineral processing, infrastructure, and manufacturing industries with equipment, tools, parts, services, and digital solutions. The organisation says it employs more than 41,000 people in over 150 countries and aims to advance the world through engineering, sustainability, and data-driven customer solutions. It also states a goal of net-zero emissions by 2050 and 90% circularity by 2030.

Sandvik describes itself as an equal opportunity employer and welcomes applications from people of all backgrounds, including women and Aboriginal and Torres Strait Islander people. The company emphasises integrity, honesty, respect, trust, and relationship-building.

For further information, candidates may contact Amy Conroy at amy.conroy_c@sandvik.com or refer to the Sandvik careers page. Applications close on 23 July 2026, or earlier if the right candidate is found.