Resonance CX Partners

Remote Medical Scheduler

Resonance CX Partners

United States (Hybrid) · Full Time

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Experience
Any
Salary
USD 16 – USD 16 / hour
Openings
1
Posted
1 week ago
Work mode
Hybrid
Eligibility
Experienced professionals interested in a healthcare customer service role may apply, especially those who can meet the residence requirement of living within 50 miles of the office and are able to work onsite when needed as well as remotely after training.
Resume
Required to apply

Where you'll work

Job description

About the Opportunity

This opening is in the healthcare services industry and is intended for experienced professionals seeking work that fits well with their values. The organization emphasizes patient-centered service, stability, and a supportive work environment. This opportunity is not being offered by a staffing firm or agency; the role has been identified and validated directly from a customer-focused employer.

Why This Role May Appeal to You

  • Pay can reach $16.00 per hour, with the added possibility of monthly incentive or bonus pay.
  • A comprehensive benefits package is available, including medical, dental, vision, HSA, and a 401(k) with matching contributions.
  • Free imaging services are provided for you and your immediate family.
  • The position offers room for advancement in a stable and supportive setting.
  • You will have the chance to contribute meaningfully to patient care and overall patient experience.
  • Remote work is available after the training period.

Role Summary

The medical scheduler will handle appointment coordination for imaging services, support patient communication, and help keep scheduling records accurate and up to date. The role also contributes to onboarding support when needed and assists with care coordination across multiple imaging locations.

Key Responsibilities

  • Arrange, modify, and oversee patient appointments for imaging services.
  • Deliver courteous and professional support to patients over the phone and through customer service interactions.
  • Help support patient care operations across the network of imaging centers.
  • Assist with training and onboarding activities when required.
  • Keep appointment information accurate through recordkeeping and data entry.

Required Qualifications

  • Strong communication abilities, along with solid customer service and phone-handling skills.
  • Comfort using computers and performing data entry tasks.
  • Willingness to work both onsite when necessary and remotely.
  • Residence within 50 miles of the office location is required.
  • Prior experience in a call center or medical setting is considered an advantage.

Preferred Background

  • Experience in healthcare or a customer service environment.
  • Exposure to scheduling systems or medical terminology.
  • Strong organizational habits and close attention to detail.

Additional Information

The employer values privacy and supports equal-opportunity hiring. The organization also states that it is not acting as the Employer of Record for this position, and its role is to connect qualified candidates with the hiring employer. The position may require onsite work when needed, even though remote work is available after training.

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