- Experience
- Any
- Salary
- USD 25 – USD 45 / hour
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- Work from home
- Eligibility
- Candidates interested in remote customer support work and based in or around Detroit Lakes, Minnesota can apply.
- Resume
- Required to apply
Job description
Role overview
RG&T Solutions is hiring a home-based Customer Service - Product Support specialist for candidates located in or around Detroit Lakes, Minnesota. The position is designed for remote work and pays an hourly rate of $25 to $45.
What you will do
- Handle customer questions about products, resolve troubleshooting concerns, and provide guidance through phone, email, or chat.
- Help customers understand product features and use them smoothly to create a strong service experience.
- Record customer conversations and support details accurately in the company’s systems.
- Work with teammates to solve more complicated cases and improve the way support is delivered.
- Stay current on product updates and company policies so that information shared with customers remains correct.
Ideal candidate profile
The role suits someone with clear communication, solid problem-solving ability, and a strong focus on customer satisfaction.
Benefits and work environment
The company provides flexible work scheduling, paid training, growth opportunities, and a supportive remote setup.
Additional information
This is a work-from-home opportunity for people who enjoy helping customers and prefer to work from their own space.