Relationship Manager - Home Loan Sales Channel Manager

Overview

This full-time position for a Relationship Manager in Home Loan Sales involves managing sales channels and direct selling agents (DSA) across various locations in India including Delhi-NCR, Noida, Gurugram, Bangalore, Hyderabad, Pune, Mumbai, Vizag, Jaipur, and Lucknow. Reporting to the Area Sales Manager, the role focuses on home loan sales generation, customer relationship management, loan process coordination, and market analysis.

Key Duties and Responsibilities

• Drive sales and business development by generating and closing home loan deals using direct marketing and referral strategies.
• Achieve targeted monthly and quarterly sales goals for home loan products.
• Establish and maintain partnerships with builders, real estate agents, and stakeholders to cultivate leads.
• Engage potential clients through tele-calling, visits, and online lead generation channels.
• Maintain strong customer relationships from initial inquiry through to loan disbursement, ensuring responsive service.
• Educate customers on loan offerings, interest rates, and application procedures.
• Assist with loan application completion and documentation collection.
• Coordinate with credit teams for efficient loan approval processes.
• Monitor loan application progress and ensure seamless disbursement.
• Stay informed on market trends, product developments, and competitive landscape to provide feedback to sales and product teams.
• Ensure complete and accurate documentation and adherence to KYC compliance.
• Maintain regular reports reflecting sales progress, individual targets, and customer feedback for product improvement.

Required Qualifications and Experience

• Graduate or Postgraduate degree in any discipline; preference for candidates with finance or sales background.
• At least 2 to 3 years of relevant sales experience, ideally in the home loan sector.
• Proven track record in direct sales and target achievement.

Skills and Competencies

• Strong interpersonal and communication abilities.
• Effective negotiation and persuasive skills.
• Ability to work both independently and collaboratively in a team setting.
• Basic understanding of home loan products, interest rates, and financial regulations.
• Familiarity with MS Office, CRM platforms, and loan processing software is advantageous.

Personal Qualities

• Self-driven and motivated by sales targets.
• Customer-centric mindset with goal orientation.
• Capability to thrive in a dynamic, fast-moving environment.
• Detail-oriented with strong problem-solving skills.

Work Environment and Additional Information

• This role offers flexible working hours and combines office tasks with field assignments including customer meetings and site visits.