Regional Partnership Manager - North

Job Overview

As a Regional Partnership Manager for the North region, you will manage and cultivate long-term relationships with our estate agency partners through direct, face-to-face interactions. The role is focused on driving growth and performance by delivering excellent service, uncovering new business prospects, and revitalizing dormant or underperforming partnerships.

Location Requirement

Candidates must be located within Lincolnshire, Yorkshire, or Lancashire.

Primary Responsibilities

• Serve as the primary liaison for partner accounts, fostering strong and enduring connections.
• Stimulate lead generation and referral increases from partner agents via consistent engagement, relationship nurturing, and regular performance assessments.
• Proactively seek and onboard new estate agency partners whose values and goals align with Simply Conveyancing’s growth strategy.
• Conduct business presentations and meetings to promote company services, technology, and offerings to prospective agents.
• Revive underperforming or inactive accounts by devising and executing action plans, and promptly highlighting any declining or inactive branches to management.
• Address and resolve any escalated issues quickly, maintaining partner confidence in our service quality.
• Track partner performance and deliver feedback, training, and support to enhance outcomes.
• Keep meticulous records of all partner interactions, performance data, and feedback, conducting regular health checks and escalating concerns with proposed solutions.
• Represent the company at industry events, conferences, and regional meetings.
• Collaborate with Sales and Marketing teams to coordinate campaigns and initiatives that reinforce partner relationships.
• Work closely with Legal and Contact Centre departments to gather agent and client feedback, ensuring optimal support and service for partners.
• Hold a minimum of 12 face-to-face meetings with agents per week.
• Conduct call monitoring for referred leads to ensure lead quality and conversion, providing feedback to the Head of Sales Operations.
• Attend monthly meetings in person at the Head Office at the end of each month.