Regional Manager I

Role overview

Gopuff is hiring a Regional Manager I to join its operations organization. This is a hands-on leadership role for someone who is self-driven, entrepreneurial, and comfortable working in a demanding, high-energy environment. You will oversee locations across the United States and guide a team of General Managers. The performance of the territory will depend on your ability to execute effectively, lead with confidence, and keep the customer experience at the center of every decision.

What you will do

• Provide direction and day-to-day support to local General Managers across your territory.
• Coach team members at your sites so they continue improving and are ready for expanded responsibilities.
• Build a strong leadership pipeline through performance management and succession planning.
• Monitor daily, weekly, monthly, quarterly, and annual metrics, then turn those insights into actions that improve customer experience.
• Coordinate upward reporting so headquarters leadership stays closely connected with field operations.
• Act as the link between department launches, local execution, and other leadership partners.
• Take an active role in interviewing, hiring, and onboarding to bring in strong talent.
• Make sure sites are staffed appropriately and plan ahead for staffing needs.
• Support the opening and launch of new sites in your region.
• Serve as a regionally based leader committed to the success of your territory.

What we are looking for

• At least 10 years of relevant experience in retail, supply chain, operations, consulting, or data-focused project management.
• Prior leadership and management experience across multi-location teams.
• Proven ability to manage large-scale onboarding programs for high-performing employees.
• A bachelor’s degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or a related discipline.
• Strong analytical ability and the capacity to motivate others in a deadline-driven setting.
• Experience solving complex problems under pressure.
• Well-developed critical thinking and analytical skills.
• Excellent communication and organizational skills.
• The ability to balance strong attention to detail with fast execution.
• Willingness to travel at least 90% of the time.

Compensation and benefits

The salary for this position is based on market conditions and may vary by location. Starting pay will depend on relevant skills, experience, qualifications, interview performance, and current market factors. The role is also eligible for a discretionary annual cash bonus and participation in the company’s equity incentive plan.

• Medical, dental, and vision insurance
• 401(k) retirement savings plan
• HSA or FSA eligibility
• Long-term and short-term disability coverage
• Fitness reimbursement program
• 25% employee discount and FAM membership
• Flexible paid time off
• Group life insurance
• EAP support through AllOne Health (formerly Carebridge)

Compensation range

Base salary range: $96,900 to $120,750 per year.

Additional information

Gopuff builds a delivery experience designed to help customers get everyday essentials quickly when life is unpredictable. The company is looking for motivated people to help advance that mission and expand a reliable convenience experience for customers.

Equal opportunity and hiring process notice

Gopuff is an equal opportunity employer and is committed to an inclusive workplace. Employment decisions are made without regard to race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or family status, age, ancestry, disability, genetic information, or any other protected characteristic under applicable law. Qualified candidates are encouraged to apply.

The company may use artificial intelligence tools in parts of the hiring process, such as application review, resume analysis, or response evaluation. These tools support the recruitment team but do not replace human judgment, and final hiring decisions are made by people. Candidates who want more information about data processing may contact the company.