Regional Director - Middle East and Africa

Overview

As the Regional Director for the Middle East and Africa (MEA), you will lead GMS's commercial expansion and reinforce its market position across the region. This role demands close collaboration with the Chief Commercial Officer to shape strategic client partnerships, implement regional sales priorities, and ensure consistent business growth.

This leadership position combines hands-on sales involvement, regional accountability, team leadership, and driving business outcomes.

Key Responsibilities

• Accelerate revenue generation and new business development throughout the MEA region.
• Establish and execute commercial strategies aligned with global objectives.
• Manage the regional sales budget, including forecasting, pipeline oversight, and achieving revenue targets.
• Develop and maintain strategic alliances with Mobile Network Operators, enterprise clients, and crucial industry participants.
• Lead high-value sales engagements from prospecting through contract negotiations and closure.
• Oversee and synchronize regional team activities to ensure alignment and strong performance.
• Scout and cultivate new business avenues within diverse markets.
• Engage in commercial negotiations promoting sustainable and long-term partnerships.
• Work closely with product, operations, and finance teams to guarantee excellent service delivery and customer satisfaction.
• Track market trends, competitor actions, and emerging opportunities to bolster regional growth.
• Represent GMS at client meetings, industry conferences, and strategic discussions.

Experience and Skills Required

• 10 to 15+ years in telecom, messaging, or related sectors, emphasizing sales and business development.
• Demonstrated experience across MEA markets.
• In-depth knowledge of the A2P/P2P/P2A messaging environment and telecom domain.
• Strong network with Mobile Network Operators and industry stakeholders in the region.
• Proven record in managing sales targets, revenue forecasting, and regional market performance.
• Experience in leading or mentoring small teams.
• A robust commercial mindset with a proactive, results-oriented style.
• Skilled at identifying potential, building client relationships, and driving growth across diverse regions.
• Adept at balancing client interactions, strategic planning, and internal collaboration.
• Strong analytical capabilities including forecasting, managing pipelines, and reporting.
• Proficient with Excel, PowerPoint, and CRM software.
• Fluency in English mandatory; Arabic and/or French language skills are advantageous.

What We Offer

• A multicultural and dynamic work environment within a fast-developing global enterprise.
• A unique company culture characterized by openness, dedication, ambition, and teamwork.
• Professional colleagues committed to high standards of performance.
• Core company values of Integrity, Agility, and Commitment deeply ingrained in daily operations.
• A customer-first philosophy respecting both internal and external stakeholders.
• Competitive remuneration package including salary and performance bonuses.