Recruitment Consultant - Nanny Placement

About Gracie Boutique Nanny Agency

Gracie Boutique Nanny Agency stands as one of Australia's premier nanny placement services, linking exceptional families with excellent nannies across Melbourne, Sydney, Brisbane, and Perth. The agency boasts over 250 employees and is rapidly expanding. Known for a fast-paced, ambitious culture rooted in relationship-building, Gracie provides a bespoke and trustworthy service driven by professionalism and genuine care.

Role Overview

As a Placement Consultant, you will manage the entire recruitment process from the moment a family is welcomed into Gracie until their ideal nanny begins placement, including any necessary replacements. This is a comprehensive recruitment position focusing on service, communication, and delivery. Your earnings will include a $70,000 base salary plus an uncapped bonus based on performance.

Key Responsibilities

• Assume responsibility for new families handed over by the Business Development team, serving as their principal point of contact.
• Carry out thorough consultations to understand each family's household dynamics, routines, values, and childcare requirements.
• Manage the full recruitment lifecycle: sourcing, screening, interviewing, reference verification, and candidate shortlisting supported by the recruitment team.
• Match candidates to families thoughtfully considering experience, personality, availability, and family culture.
• Prepare and present candidate shortlists with detailed profiles and recommendations.
• Coordinate interviews, trial sessions, collect feedback, and facilitate offers leading to successful placements.
• Maintain continuous, transparent communication with families, providing proactive updates even during quieter periods.
• Oversee active placements, resolve issues promptly, and manage replacement processes as needed.

Candidate Profile

• Strong written and verbal communication skills, capable of keeping clients engaged and satisfied through all phases.
• Excellent organizational skills with the capacity to handle multiple families and recruitment stages concurrently.
• Highly driven and self-motivated with a desire for uncapped bonus earnings.
• Experience in recruitment, account management, customer success, or client services; agency recruitment experience highly desirable.
• Proactive, solution-oriented mindset with the discretion required to manage sensitive family placements.
• Legal right to work in Australia (including working holiday visa holders).

Why Work with Gracie

• Attractive remuneration with a $70,000 base salary plus limitless bonus potential, rewarding outstanding results.
• Opportunities for professional advancement within a fast-growing team of over 250 staff, leading to senior and leadership roles.
• A female-led company culture encouraging employee voices and supporting ambition.
• A supportive, fun, ego-free workplace that celebrates achievements and fosters teamwork.
• Real flexibility, including work-from-home on Mondays, with a culture of trust over time management.
• Focus on recruitment delivery; family leads are provided by BDMs, allowing you to concentrate on service excellence.
• Aesthetic and modern Malvern office environment enhanced by top interior design.
• Engaging work contributing positively to families and children daily.