Recruiting Support Officer

Job Summary

The UK Ministry of Defence is seeking an Administrative Officer to join the Officer Processing team at Byard's Leap, East Midlands. This role is crucial for supporting recruiting operations by managing the recruitment process for selected candidates to ensure they meet their Phase 1 training intakes. The position is advertised for 37 hours per week and is subject to the Armed Forces Recruitment Programme (AFRP) effective April 1, 2027. For more details on AFRP, contact CRN-RecruitSelect-AFRP-Team@mod.gov.uk.

Job Description

Key duties include:

• Administering the recruitment pipeline for selected candidates to align with Phase 1 training schedules.
• Facilitating the allocation to pre-intake and Phase 1 training courses, addressing any eligibility concerns related to medical, nationality, or residency.
• Coordinating with various stakeholders to ensure timely intake dates are met.
• Managing the processing of RAF sponsorship candidates, including issuing provisional offers and verifying all necessary clearances before authorizing payments or entry into Modularised Initial Officer Training (MIOT) or Specialist Officers Initial Training Course (SOITC).
• Initiating and overseeing Security and Disclosure and Barring Service (DBS) clearances through the UKSV portal.
• Preparing RAF enlistment documentation for all new entrants for MIOTC and SOITC.
• Generating course lists and consistently updating the Strategic Defence Brief with current training data.
• Completing the Recruitment IT System (RITS) training and all mandatory training modules.
• Responding to candidate inquiries via the recruitment system, providing accurate and timely guidance.
• Notifying RAF Career Managers about Enlisted Aviator selections to facilitate the commencement of assignment orders.
• Performing other assigned tasks appropriate for the grade as directed by the chain of command.

Person Specification

Ideal candidates will possess strong organizational and interpersonal skills to effectively manage daily tasks. Proficiency in common Microsoft applications (Outlook, Teams, Excel, Word) is beneficial, though internal training will be provided for any unfamiliar systems. Excellent customer service skills are essential due to regular interaction with candidates and internal departments via phone, email, and Teams.

Behaviours Assessed

During the selection process, candidates will be evaluated on the following behaviours:

• Managing a Quality Service
• Working Together
• Delivering at Pace

Additional Information

This role offers a salary of £27,866, with an additional employer contribution of £8,072 towards the Civil Service Defined Benefit Pension scheme. Benefits include tailored learning and development, flexible working options, an inclusive culture, and a Civil Service pension with a 28.97% employer contribution. Hybrid working may be available where business needs allow, with a minimum of 60% of working time expected in the office. Relocation expenses are not provided. External recruits new to the Civil Service will undergo a six-month probation period. Travel expenses for interviews will not be reimbursed. The department is reviewing pay-related allowances. Childcare vouchers are not transferable from other government departments; Tax-Free Childcare may be an option. Smoking is prohibited in Defence working environments. The Ministry of Defence is committed to diversity and equal opportunities and operates a Disability Confident Scheme. Sponsorship for a skilled worker visa is not available for this role. Successful candidates will be required to declare any outside interests. A zero-tolerance approach to unacceptable behaviours is enforced, and individuals dismissed for such behaviours within the last five years will not be eligible. Feedback will only be provided to those who attend an interview or assessment. Successful candidates must pass a criminal record check and meet security requirements for a security check and baseline personnel security standard.

Nationality Requirements

This position is open to UK nationals, nationals of the Republic of Ireland, Commonwealth citizens with the right to work in the UK, EU/EEA/Swiss nationals and their family members with settled/pre-settled status, Turkish nationals and certain family members with the right to work in the Civil Service, and individuals with limited/indefinite leave to remain eligible for EUSS by 31 December 2020.