Recovery and Care Coordinator

About the Role

The City of Newcastle is seeking a dedicated Recovery and Care Coordinator to join their permanent team. This role is centered on guiding injured employees through their recovery and return-to-work process, ensuring safe and sustainable outcomes. You will collaborate with employees, management, healthcare providers, and treatment professionals to offer expert injury management support and coordinate customized recovery plans.

Key Responsibilities

• Provide expert guidance and support throughout employees' recovery journeys.
• Develop and implement effective return-to-work strategies and injury management plans.
• Facilitate early intervention initiatives to promote timely recovery.
• Engage and build trusted relationships with employees, leaders, medical practitioners, and treatment providers.
• Contribute to fostering a workplace culture that values employee wellbeing and care.

Skills and Qualifications

Applicants should have relevant tertiary qualifications and practical experience either in a similar role or within an allied health discipline. Proven expertise in injury management and return-to-work processes is essential. The ideal candidate will possess a compassionate and collaborative approach, balancing empathy with effective outcomes. Excellent interpersonal skills and the ability to influence diverse stakeholders in complex situations are vital.

Work Environment and Culture

At the City of Newcastle, employees are at the core of the organization’s mission. Joining this team means contributing to the community's wellbeing and development. Flexible and hybrid work arrangements are designed with your needs in mind, allowing you to balance professional responsibilities with personal moments that matter. The City emphasizes inclusion, diversity, and respect for cultural backgrounds, supporting internal communities to foster belonging.

Benefits and Perks

• 35-hour workweek with flexible and hybrid arrangements, including optional 9-day fortnight schedules.
• Four weeks of annual leave plus 3 weeks of personal leave and two additional paid public holidays.
• Annual leave loading of 17.5% paid per year.
• Paid parental leave for primary carers.
• Competitive employment conditions aligned with industry standards.
• Corporate fitness programs starting at $18 per fortnight.
• Access to exclusive employee benefits, including novated lease options and reward vouchers.
• Annual performance development reviews and continuous training opportunities.
• Leadership development via the CN Way program.
• Inclusion, Diversity & Equity (IDE) initiatives and employee network support.
• Health and wellbeing programs including onsite physiotherapy, psychology services, yoga, and mental health ambassadors.

Additional Information

The City of Newcastle fosters a safe, inclusive, and innovative workplace where diverse perspectives are celebrated. People from all backgrounds, including Aboriginal and Torres Strait Islander individuals, LGBTIQA+ communities, culturally and linguistically diverse groups, people with disabilities, carers, and veterans, are strongly encouraged to apply.

Applicants must have the right to live and work in Australia. Recruitment agencies are not engaged at this stage, and unsolicited resumes will not be accepted.

Application deadline: Wednesday, 22 July 2026.

Salary: $119,790 per annum plus 17.5% annual leave loading and 12% superannuation, based on a 35-hour workweek.

Contact for queries: Cary Hughes, WHS Support & Recovery Lead, phone 49742149.

Requests for accessibility or recruitment adjustments can be discussed confidentially by contacting recruit@ncc.nsw.gov.au.